Tang's Bridal | Alterations | Bespoke — Local services in Manassas

I thought long and hard about writing this review. I'm typically one to simply keep it moving after a bad experience but this one just took the cake. The service I received from the owner was abhorrent. What's even worse, is her attitude stemmed from an error that they themselves made. My MOH made an appt for both herself AND I to get a consultation on alterations for her dress & my wedding gown. I get there and the owner w/ a look of SHEER ANNOYANCE said " I have an appt for wedding dress only" we both clarified that no, we made appts for both. She doesn't even bat an eye, before she goes down some laundry list of how that's not possible because she does things with bridesmaids & brides a certain way. Kenny, who I believe is her husband, seems to also have doubts but GIVES ME THE COMMON COURTESY of giving me the benefit of the doubt and begins to look into it. Believe she came to terms w/ their scheduling error when I state that I have email confirmations. Does she apologize or even humble herself to say there may have been some confusion & change her demeanor? sadly no. She starts to rush us both. I made it clear that mistakes happen but I do not want to be rushed, especially on my 1st appt. From there on out, she was rude, condescending and patronized me any chance she could get. I asked her simple questions, like how something gets fixed and she would let me know that I don't need to know that, that's for her to know. She has 30+ of experience and I essentially don't need to question her. She was obviously in a rush to get to her next appt. It got to a point where my MOH couldn't even ask me a question without her interjecting on how that's not important or relevant at the moment. The cherry on top was when she asked if I was stressed...? I let her know no, but she wont let me talk. The audacity that she would attempt to pin me for her behavior was the last straw for me. In the end, I paid an amount to have some minor work done as it is clear she has the knowledge and I can't chance another tailor not having immediate availability. However the thought of having to deal with her 2-3 more times made me physically sick. I went home and let my MOH know that if she can brush off her attitude and keep her alteration to do so but that I was going to cancel. A month and some change out to my wedding. If that doesn't paint a picture alone... I let Kenny know and he was very apologetic, confirmed there was an error and refunded me my money w/out hesitation. What makes me sad is he seems to take this personally since it was his scheduling error vs. this being 100% his wife's doing. I appreciated him reaching out, I really did but this had nothing to do with him. Long story short, I have gone elsewhere where I am possibly paying more but am happy to do so because she was KIND. Perhaps this was just a bad day for her but you are out of your mind if you think you can talk to people the way you did completely unprovoked. I am giving 2 stars for Kenny and her knowledge on alterations. Go for the years of experience but don't think to stay for...

I had so many good experiences here. Unfortunately, this past fall I had to attend a black tie wedding. Not unfortunate that I had to attend the wedding but the way I was treated at tangs for the dress that I needed altered. I am postpartum and my body is not the same that it used to be. And I know many women can attest to that as well. But the lady that altered my dress was not kind. I asked to have cups placed into my dress so I did not have to wear a bra. When I tried the dress on after the cups were placed I mentioned to the lady doing my alterations that the cups were up too high. She told me that's where my breasts needed to be. I told her but that's not where my boobs are. She kept taking the dress and pulling up- shafing my boobs. Essentially, it was really uncomfortable and I felt body shamed in front of my children. She stated that she would move the cups. I had to come back for the dress. When I came back the cups were still not in the right spot. She explained to me that where she originally placed the cups was where the cups were supposed to be. I told her I understand that if she felt like she could not place the cups and still have the dress look appropriate on me then she should have just been forthcoming with me and saying that I needed to wear a bra versus placing the cups. When I went to the manager about the situation, it was an older male. And I had to explain to him how I was body shamed about my boobs in front of my children by this seamstress. He just looked at me dumbfounded and couldn't get any words out. And I told him I feel sorry that I'm even talking to you about this bc I know you are a man but because you are in charge here I feel like you need to know what has happened. All they could tell me was that a service was done and I needed to pay for it. It's really unfortunate because this is the best place in town that I am aware of to get alterations done. Miss Tang herself altered a dress for me when I was pregnant with my first child and did a beautiful job. But the fact that no one could apologize or even refund me for the service I was dissatisfied for is really unsettling. And it's very bizarre that there are mayor signs and political signs throughout the establishment. Just very upset about the whole unprofessionalism throughout the store. The only girl that was kind to me was the blonde at the counter- she was the only person who apologized or even spoke to me about the situation. She basically wished that she could have done more and I know she did not have the...

I wish I could give them a zero star. Please do yourself a favor and don’t go to this place for any alterations especially if it’s your wedding gown. They ruined my almost 5k wedding dress by their poor alterations. Since my wedding dress was already expensive I tried to take it to somewhere else other than the original meson that I bought it from to save some money on alterations which I truly regret it now. Tangs alterations charged me for over $1000 for alterations which was different (more than) the initial estimate and they ruined my big day. I can confidently say that was the only turn off on my wedding day. The wedding gown length was not satisfying shorten as I requested and on top of that they damaged the hoop underneath the ballgown while their alterations which I didn’t notice when I went to pick up my dress since you only wear the dress for a couple minutes and I was rushed and didn’t notice the damage. On the big day, as I started to walk in my dress the hoop started to break off and didn’t snap in properly after that. We tried to use a tapes to make it work but it was a disaster. I had to kick my dress while I was walking or dancing. I definitely was uncomfortable and the wire was nailing my legs. In the middle of the night I was so annoyed and took of the whole hoop from my dress and it made the dress ridiculously even longer that it was supposed to be. The waist of the dress was also too tight for me. Even though I paid and asked for making it loser a little they did not do a good job, and dress was still so tight and uncomfortable. They blamed it on the heaviness of my ballgown which is not fair. They are nice in the beginning to get you start the business with them but after you pay the money they completely change their attitude. They seemed to be frustrated with me whenever I asked for any alterations and they’re not there to satisfy and help you. My last fitting was so rushed and they didn’t even make any appointment for me. They just put me on side book and had me to wear my dress while they had other scheduled clients. I felt so unheard during my whole experience with them. My wedding was on July 2022. I gave them enough time like five months! I tried multiple times to reach out before I write this review, but they asked for my wedding planner phone number and never called her. Long story short stay away from...