Angela's Jewelry Repair — Local services in Manchester

I brought an important piece of jewelry here to be wire wrapped into a necklace. I was told it would only take a weekend to do, which was perfect because it was for my friends birthday. Before we left for a trip for her birthday 5 days later it had not been touched. When I came back from trip there was one piece of wire around it. 2 weeks later I still didn’t have it for Christmas, 2 weeks after that.. and calling multiple times and showing up multiple times I got the price of jewelry back wrapped. To say I am disappointed is an understatement, in no way could I give this as a gift. It has my friends dogs ashes in it. The wire wrapping is something I could have done myself and maybe even better. I will never recommend this place to anyone. From customer service to the whole experience if I could give zero stars I would. I’ve literally never left a review for anything but I was sick to my stomach over this entire experience. And felt like I was jerked around from the beginning. I now have to spend more money bringing it...

My husband and I went there this weekend to inquire about getting my ring resized and getting a prong fixed as well as getting it rhodium dipped. Unfortunately my ring has been stuck on my finger for quite a few years and was told by numerous jewlers in the mall that I had to go to emergency room to get it cut off??? I knew they had no clue what they were talking about!!! We went over to Angela's and had the pleasure of talking to mike who informed me that he could get my ring off my finger immediately. He was also able to achieve everything I needed done within an hour and half!!!! I was so happy and completely shocked for obvious reasons. He accomplished everything perfectly with very fair cost. I would highly recommended anyone to Angela's ....... Thank you so much mike for everything you did for me, you are truly talented at what you do!!! THANK YOU...

DO NOT USE THIS COMPANY! I had a battery in a high-end GShock watch replaced. They left part of the original seal, which was literally sticking out of the back cover, and it led to the watch leaking and no longer working. After dropping off the watch, Angela's dragged their feet on repairing my watch. While COVID had the mall closed, their phone went to voicemail, but I could not leave a message due to the VM being full. After the mall reopened, I made contact with the owner, who told me the watch would be at the mall by the weekend. It was not. I was also told by the owner that the kiosk opened at noon, but subsequent visits proved that this was not the case.

This company is not reliable and does not seem to care about their...