Nordstrom Local Manhattan Beach — Local services in Manhattan Beach

I bought a pair of lounge pants from Nordstrom rack. I wore them once and they fell apart at the seems in the wash. (very poorly made) I went to return them and Rack would not accept them. So I thought maybe this place would fix them for free, which was not the case. When I buy from any retailer I expect some level of quality and customer service, which is why I've been such a loyal customer in the past. In the past 15 years I've bought practically everything from Nordstrom including 3 heavenly beds but because of this one experience they have completely lost me...

I had an exceptional experience with Elizabeth, the Nordstrom manager who was recently transferred from Brentwood to Manhattan Beach. I was in urgent need of a dress, but the website didn’t offer rush delivery. Elizabeth went above and beyond by locating the item, contacting the store, and staying on the phone for over an hour to arrange overnight delivery. Her dedication and commitment to customer service are truly remarkable. I only wish she hadn’t been transferred to Manhattan Beach—Brentwood has lost an incredible manager. We sincerely hope she returns to...

I dropped into this location after I learned my Airbnb didn’t have an iron. I needed a suit a shirt steamed for a wedding in a few hours. The tailor Cor took my items right away, despite a backlog of work, and steamed out all the wrinkles. He did it free of charge and politely declined my tip, saying only “please just remember Nordstrom.” I certainly will - outstanding...