ETC boutique — Local services in Manhattan

Pros; The man who helped us was friendly and helpful and made sure to fix things for us. Cons; Shop was not open when we came to it and had just happened to walk by and see the guy going in and asked if he was opening which he said he was. Seemed like they shut down unless you have an appointment or by chance catch them while they are actually in store.

They don't have to much of a selection but the man who helped us pointed out one in the window and my daughter loved it and she ended up getting that one. Dresses are average pricing for what you expect for prom and dress events. Left happy and if I need a dress I would return but would probably call first and make an...

I bought two prom dresses for my daughters. I was NOT told all sales were final until AFTER the receipt was given to me. Normally this would be okay except I now don’t need one of the dressers. They wouldn’t give me a refund due to “not knowing the condition of the dress after it leaves the store” BUT it never even left the store. The manager was supposed to call us for alterations and NEVER did that as well. Now, I’ve been charged for $580 and have zero dresses to...

I got my dress tailored, and it came back the exact same way just tighter on the back. Seams busted out on the bottom, the rip in the dress he made taking it off the manikin is still there with the needle and thread still attached didn’t even fix the rip and didn’t even adjust the shoulder straps. $340.00 for nothing, $80.00 for getting it tailored and...