Lost a loyal customer of the past 3 years today! I found a pair of lounge pants with multiple frays on the leg seam that would eventually create a hole. These pants were full price at $86. After looking online and in-store (even at different locations) we were not able to find another pair in my size. These were the only ones available in-store. I asked if they could get marked down, since I would probably have to get them repaired at a seamstress. They said no. I was also told they were last season style, but still marked full price- even with the defect. The manager also said they would be marked as final sale with no returns, so I wouldnāt be able to return them if the fray got bigger. Itās unfortunate how unwilling this store was to work with a long-time customer. I will not support such a...
Ā Ā Ā Read moreAmazing Experience at Three Little Birds Boutique!
I had such a wonderful time shopping at Three Little Birds Boutique. The store has a beautiful selection of unique items, and the atmosphere is so welcoming. But what really made my experience special was the sales associate, Jessica. She is extremely personable and made me feel right at home the moment I walked in. Jessica went above and beyond to help me find exactly what I was looking for, all while keeping a fun and lighthearted energy.
If you stop by, make sure to ask Jessica to show you how to wiggle your earsāyes, really! Sheās full of surprises and guaranteed to brighten your day. Iāll definitely be...
Ā Ā Ā Read moreI love all the TLB locations. The Lancaster is so beautiful and has a great selection of clothing. The staff is the best part. They mean it when the say they are here for your best days and when you need to get away from your worse. They are open and kind. Today I went in because we had a loss in our family and I was not ready to go home. The manager saw I was upset and when I told her she hugged me and listened to me talk about what I was going through. You don't get that in a big box store. They know me, they know what I like to wear and they actually care about me. Clothing and...
Ā Ā Ā Read more