Quality Appliance & Television — Local services in Mankato

My wife met the owner of Quality Appliance (Jim) over 25 years ago while looking for a window AC unit and we've been with this locally-owned appliance store ever since. We've purchased many appliances from Quality Appliance over the past quarter of a century, and they've all served us well. Our most recent purchase (September 2024) was a Speed Queen washer/gas dryer set and an upright freezer. Jim is a straight shooter, stands behind everything he sells, and can service it. Additionally, they're very knowledgeable about every product they sell and will probably tell you more than you care to know - they are thorough and want you to get the best product for your needs. Finally, they are friendly and easy to work with and we're fortunate to have them in town. Thanks again for making the dreaded task of appliance shopping easy. You are a 5-star business!

Update: Steve and Chad showed up to install the washing machine, gas dryer and freezer. They earned their money. We live in a turn of the century home in Mankato so the doorways are kind of narrow (28"). All of the appliances needed to go to the basement and the freezer just fit after taking off both doors and all the latches. Not a complaint from either person, they worked fast and were very careful not to scratch anything. When they were done, they tested all appliances to make sure they worked as designed. I can't say enough good things about Quality Appliance, their people and products are top notch from start to finish. Thanks...

Two days before Thanksgiving my refrigerator quit. We entered Quality Appliances around 5:30, a half hour before closing time. I was pretty specific on what I was looking for: Counter depth, French doors with freezer on the bottom, water/ice dispenser in the door, and it had to be white. Nothing on the floor matched all on my wish list, but Jim said he would find what I wanted. He went to the computer and started the search. He eventually found a GE Cafe refrigerator that checked all my boxes. As it reached 6:00, Jim sent his employees home and he stayed until the special order was processed. Knowing that I was hosting Thanksgiving, he offered to arrange for a loaner refrigerator to be delivered to my house the next day for our use until the new refrigerator arrived. The customer service we received was beyond what I expected. Because I felt like a valued customer, I will definitely return to Quality Appliances when in need of future appliances. Oh, and I love my new GE Cafe refrigerator. The spacing of shelves and drawers, and the outside appearance, were a big improvement over my previous...

I have purchased appliances from Jim at Quality Appliance for decades. Here's why: Jim is honest and customer centric. He stands behind the products they sell. Another plus is he knows the products well, he listens to your needs and will move heaven and earth, if he must, to make what you need to happen, happen.

My very recent and latest purchase is the new GE All-in-One washer/dryer. Wow Wow Wow! I love this machine. I needed to find something that would fit in my smaller home on the main floor so I didn't have to continue to climb the basement stairs. I searched high and low and nothing fit, not even the teeny compact washers & dryers that go in RVs. Then the All-in-One showed up and it's a game changer. My clothes come out as well if not better than when they were new. I am surprised by how quiet it is. I could not be happier with this washer/dryer. Washing clothes is no longer a dangerous venture down steep stairs. I now walk only a few short feet from...