Bath & Body Works — Local services in Mansfield

don’t come into this location unless you like being called a liar. i made a pickup order for 2 wallflowers and a plugin. i get there when it said my items were ready for pickup, pickup my items and leave. i was excited to smell the pumpkin plugin so i opened it in the car to smell it. it smelled like linen and oranges. i looked at the label and it was not what i ordered. i turned my car around and drove back to the store, upon arriving, the same saleswoman who checked me out, greeted me and i told her there must’ve been a mistake because this plugin wasn’t what i had ordered. she proceeded to say “i don’t know where you got this from. there wasn’t anything yellow in your bag when i gave it to you. i definitely picked the right one and put it into your bag. i don’t know where this one came from”

essentially calling me a liar. who has plugins just on standby to switch out? that’s absurd.

i will be contacting corporate as i...

So excited to have a hometown location! The store was well stocked, and very clean. It wasn’t overly crowded with merchandise, but was such an awesome collection to choose from, with eye pleasing shelves of goodies. The lady that helped us knew just the right scent when I asked her for something that has a hint of roses. Will definitely be back. And the buy 3 get 3 free sale was a happy bonus, today. Please keep the Mansfield Tx store looking all shiny and new. ...

This was my first visit to this new location and even though I live right next to The Highlands in Arlington location, I will definitely be making this my location of choice from now on. The employees are so pleasant, talkative, and help…just a delightful...