DONT COME HERE NO MATTER WHAT I would give zero stars if I could. So I’m the quinceañera and buying the dresss made me so mad costumer service was so bad she gave me a receipt saying March 20 it would be ready and flat ironed and everything.i went the 26 to go pick it up and it wasn’t ready even tho the receipt said March 20…I then called her and asked her why can’t I go pick it up she said because the dress is not ready and because you didn’t let us know.which is like kinda dumb she should ask us hey you didn’t come March 20 and we haven’t started when will you be coming back since we already payed fully for the dress which was not cheap sooo….and then everytime I asked her about something she would say (well you didn’t tell us)like last time I checked I’m buying the dress from yall… I ended up going today for the dress like she told me to at 10.it was 10:15-20 she said I couldn’t try it on and couldn’t pick it up since I was already so late I understand she has appointments and stuff so I just told her to let me go try it one one last time and pick it up at 5. I went even tho when I called her at 10 she was being so mean saying it was all my fault when I didn’t even say anything to her nor talk to her because she was talking to my parents not me..and then when I went to go try it on and take it she was so mean about it saying (this girl) when I wouldn’t put my arms threw the dress quick enough like This is my first quince and then when I asked her if I could show my dad she said (for what you just came to see if it fits and I was like um okay (It’s just a simple question which dosent take time of your day if this is a appointment we scheduled?) and my mom had to basically bribe her to let us show my dad .we then ended up leaving because she keepted rushing me to get in the changing room and take it off..and she was so mean and to act like nothing was happening she would laugh it off and smile like…..ima just be honest the dresses are pretty but her personality ain’t.go somewhere else that won’t mind listening to your needs when your paying actual CASH. take your child to somewhere else like trust me (Me and my dad own a business so I know what I’m talking about when I say customer...
Read moreI TOTALLY RECOMMEND THIS BOUTIQUE! I came here for my daughter’s 15 dress and left with a dress and decided to come here again for my other daughter’s 15 dress!! Both times I came we were welcomed. They help you put on dresses, you can walk out and see your self in the mirror. I like that they give you the space to look around. They speak to you respectfully they give you more information on the dresses when you ask they also tell you what other color the dresses come in. They speak both English and Spanish. If they don’t have your size they can alter it to your size. You can always call for any further questions. . And the experience was not satisfactory. Sueños Magicos made everything any other place didn’t do be completely different and welcoming. I totally recommend anyone the experience and the quality difference of the dresses are amazing and worth the price to be affordable. Do take my word for it and if you have a quinceñera to see what they seek then go to...
Read moreI went to this place to look for my quince dress, my friends told me that they have prepared dresses but the customer service is bad. I didn't think it was that bad until I went with my mom. The lady who's the owner is so unincredibly rude. She talked over my mom and didn't let her speak and went on about her being Mrs GA. Another one of her worked we called asking about someone on the phone was also very unprofessional and rude to me for asking her questions above the dress. Don't go spending your money here they treat you like actual sh it and it's not worth ur time. There are much better places. I don't understand how they still run a business all my friends also hated them for being so rude to them and their mothers. Idk if they think their better than u because the door doesn't open and they make you wait outside it doesn't matter if it's raining until they open the door and it can take them like 7 Minutes of u in the rain until they...
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