The Tech Shop — Local services in Marion Township

Getting my computer repaired here was a pretty terrible experience. This past December i noticed that the fans in my laptop were making a rattling noise and needed replaced. Instead of taking it to Microcenter like I have before, I took it here since I was in town for Christmas and figured I would get a faster repair in a private business since it was the holidays. The man running the front desk (the owner of the business I believe) diagnosed the problem and had me pay for the service and fans needed to be replaced. I left the laptop with him and after that the problems began.

The following weekend I had to call the store multiple times as that was when the repair should have been done. Throughout this entire experience I had terrible communication from him. It was so bad that he wouldn't answer my phone via text or call even though I tried to only call once every couple days to get an update to avoid being annoying.

Regardless, I got ahold of him the following weekend of taking it in and he told me he had accidentally broken a wire connecting to the internal battery or something like that. Whatever it was exactly, he told me he needed to replace the whole laptop. I was upset but gave him the benefit of the doubt.

Eventually he told me he had the new laptop, but the day I picked it up I asked if it was new or refurbished as he never specified what he was getting other than the same model (he didnt respond to my text about whether it was used or not) and suprise, it was refurbished. At this point I was just tired of interacting with this business so I accepted what he ordered, hoping this would just all be over. Unfortunately he never gave me the fans I BOUGHT and didnt refund me for them either. At least he replaced the laptop he broke for free, which is the least he could do considering he broke the last one. It doesnt stop there though. After a week or so a started hearing the same noises coming from my refurbished laptop that he bought from Ebay.

I'm very disappointed from this whole ordeal. A friend of mine even said I could trust this business. I highly suggest anyone that needs a computer repair in Marion or anywhere near Marion just go to Microcenter in Columbus or something. They at least never...

The guys at the Tech Shop did a good job fixing my computer, though when I called to check on it they told me it wouldn't boot up (which was not a problem when I took it in). I had thought about having them run a diagnostic on my computer since I was having to reboot it frequently and wasn't sure why. However, I chose not to have them run the diagnostic, and paid for a keyboard replacement and a power cord in advance when dropping my computer off. when I called to check on it, they said it wasn't booting up, which was a concern since it was booting up fine when I dropped it off. The man I spoke with on the phone sounded almost put off or offended when I asked if I was going to be charged for them fixing that, but he recovered quickly and told me I would not be charged. I was later informed that the lack of booting up was probably the result of a loose ram stick, and have noticed that I have not had to reboot (yet) either since getting my computer back. All in all, I would definitely use the Tech Shop again, and found the dogs they have in their shop cute and endearing, and I'm sure they got a kick out of me coming in with a cockatoo on...

Recently I purchased a replacement screen from The Tech Shop for my IPhone 7+. I paid approximately $90.00 for the screen thinking it would be worth the money to have a fixed phone. Sadly, the screen that was given to me was cheap, and extremely unreliable. Immediately I noticed that the screen was not the same quality, color wise, as my original; I was willing to overlook this. I then took notice to the fact that the new screen didn't turn off while I was talking on the phone, doesn't seem like a big deal right? Wrong. It's extremely annoying to have your cheek pushing buttons, dialing calls, and muting your phone conversation! My last, and most infuriating problem I have with the cheap screen I received was that it cracked when I set my phone down. I did not drop it, did not slam it, didn't even roughly place it. I set it down, and this was less than 48 hours after replacement! It's been about a week now, my phone continues to crack with even a touch. I would not recommend the Tech Shop services to my worst enemy. I can't believe the cheap screen they sold me, and how they refuse to fix...