Cloud City Vapes — Local services in Marion

This is by far the best vape shop I've ever been to, the staff is extremely knowledgable about everything in the store. If you're new to vaping they will tell you everything you need to know plus more and also show you how to set up everything for you or even do it for you in the store! When it comes to juice they have a very overwhelming amount but the employees will describe to you exactly what you're looking for and their recommendations aren't them trying to sell the most expensive juice either, they are telling you what juices are actually like and how great they are. Their new line of CBD products are great too! I'm still blown away about how great the staff is there, by FAR the best service I've had in any business I've been to. To top it all off their prices are great! Especially when it comes to the reward system because you can get 10% off of juice you're already getting anyways! I cant say enough good things about this place, the owner really knows what he is doing by hiring employees with the knowledge and customer service that they...

These guys sold me a defective disposable vape. I couldn't get a hit off of it and I remembered the store clerk telling me sometimes you have to preheat it in order to get one. I did that and ultimately the oil came up and out of the pen and into my mouth. YUCK! I brought the defective pen back to the store and the employees blamed me for pre heating it "too much". They said they can't replace it and instead gave me instructions on how to operate the device in the future in order to avoid this defect. They insisted that the product was not defective and rather the leak was my fault. This is strange because I have already gone through 4 of the same exact disposable pen with no issues. When I tried to explain that the product was in fact defective, the person helping me got upset and began speaking in a condescending tone. If the device requires specific instructions to avoid a defect they should inform the customer of that at the time of purchase, rather than after the defect is realized. I have never had such a poor customer...

This is by far the best vape shop in grant county, the staff is super friendly and very helpful they take the time to answer any questions you may have, no matter if its about juice batteries mods..or just an opinion, they are the most knowledgeable shop, in town or dare i say the county!! I have been vaping for a few years now and i have been to countless vape shops and i keep coming back to Cloud City Vapes, they have a vast assortment of HIGH END e-juice at the lowest price around, also a nice assortment of mods to fit anyone from the new casual vaper just wanting to kick the stinky sticks, to the avid hardcore vaper who builds, they are the friendlyest shop in town bar none so take my advice and pass by those other shops in and around town and stop in to cloud city vapes and get hooked up...tellem...