Superior Entertainment Center — Local services in Marquette Township

Don’t go here. I have been to bowling alleys across America and this is the first one that has charged $28 for a half hour. We were not aware of this until we left but your time with the alley way starts when you swipe your card. Not knowing that information, we got our shoes and beers. At the bar we had a terrible bartender who questioned all of our IDs for 20min when we are all legal and was never kind even when we went back for a refill. My friend went for his 3rd and was denied because “we are closing and I don’t know if it’s right of me to serve you.” They closed 40 minutes after this happened. Our first game we didn’t get to finish because of the time and then had to pay another $28 for a second round which we also didn’t get to finish. All around a terrible experience. Drive the extra 20min for a better alley honestly because that’s what we will be doing from...

I recently visited Superior Entertainment Center with my family and had high hopes for a fun outing, but we faced several issues. We encountered problems with our initial lane and requested help, but despite the staff’s attempts, the issue remained unresolved. After insisting on switching lanes, we were moved to another lane that also wouldn't work.

After spending $60 for two hours of bowling, we found ourselves stuck on the second frame with only 1.5 hours left. When I requested a refund, I was offered a gift certificate, which wasn't helpful since we don't plan on returning. I explained that I had paid with my debit card, but the staff member responded with frustration while processing my refund.

Overall, the experience was frustrating due to the unresolved issues and the handling of my concerns. I hope improvements can be made for...

I wish I could give zero stars. Bad experience from start to finish, I feel like I was being targeted at this establishment. I have a kidney disease and require a water at all times. I was told to take my water bottle outside, which I understand due to covid but the attitude when asking me to do so felt extremely condescending. We paid 28 dollars for 2 lanes at 30 minutes a piece, and were not told the time started right at purchase. Before we started we needed to get our shoes, bowling balls and a drink from the bar. We preceded to get carded and basically interrogated by the bartender and by the time we got back to our lane, had 11 minutes to finish a whole game of golf. Wilson and the manager had great customer service, but would not recommend this place for a good experience on your Friday evening with...