Skewes Jewelry inc. — Local services in Marshall

Was there a few years ago and tried to get help with my concerns about the item I traded in but never had any response and the problem was never resolved. I exchanged in an item and was sent to the lab for extraction with the deal and discussion on the gold was made but the red diamond was never returned or given credit for. The big red diamond was more valuable than the gold and I'm sure the record is kept on the exchange but since no agreement on the diamond and whether was destroyed or kept, I never had it returned to me so is there anything that could be a way to resolve this issue? Any suggestions...

My sales associate knew me from three years ago. I was convinced about what I had bought way back then, and left with what I thought was a matching item on hold. When I came back the next day, the associate had taken the time to research my past order. I’m so grateful, because my memoy was seriously wrong. She then knew what I really needed and led be to the perfect match which was even nicer than my first pick. Nordstrom service in a small town! You...

Great jewelry store! I would definitely recommend, the worker that helped me was very friendly and she was super patient with me which I thought was HUGE...I was picking out an engagement ring for my girlfriend (well, fiancé now!) So it was a hard choice and I never once felt pressured by her or felt like I was me conned into something, I also was given a pretty decent discount just because! So can't complain there!!...my girl LOVES her ring and...