Cold Stone Creamery — Restaurant in Marshall

I love love love coldstone, and will never stop going. However! The location on 45th in Fargo needs to have a chat with their staff. 4 of the last 5 times I have been there (I told you I like coldstone) have been horrible. The emloyees yell at each other, a first time customer didn't get the treatment they should have, the worker wanted nothing to do with being there, and I heard numerous swear words from behind the counter. Definitely need to address this as soon as possible if you want to stay in business. Attitudes like that are toxic and will drive a business...

I visited Cold Stone Creamery last night and had a disappointing experience. When I arrived, there were no employees in sight, and I waited for around 10 minutes with no assistance. I called out, and one of the workers responded, "We'll be right there," but no one came to help. After waiting for another 5 minutes, I realized the employees were still in the back, chatting and ignoring me. Ultimately, I left the store without being served. Very disappointed with the lack of customer service and...

I generally go to Coldstone and enjoy a small bowl of ice cream and expect the bowl to be filled up the top and then have toppings sprinkled on top but when I went last time they filled the bowl about halfway and then put in the toppings. Needless to say I'm left disappointed with their quality control and realize that although they are usually satisfactory; a business is only as good as your last trip there and so they should always bring their a game to...