I truly appreciated the fabulous customer service that I was given today on the phone. I did reach out to another local florist that I will not "call out" that was not helpful whatsoever and was quite disrespectful in her tone and conversation. I ended up ending the call before giving my credit information and so thankful I did. Small business owners need to train their staff a bit more on showing their customers a bit more kindness. Thank you again Illusions Floral for making sure I had a much better experience with my interaction with...
Read moreIf I could give 10 stars, I would. I haven’t placed a lot of floral orders, and Angie helped make this surprise delivery for a loved one a huge success, going so far as to help make the delivery herself after hours when I returned their confirmation call later in the day and ensuring the flower delivery was placed in a safe location where they wouldn’t be negatively impacted by weather. The arrangement itself was beautiful. Thank you, Illusions & Angie, for helping create this special...
Read moreI ordered a funeral arrangement, they are very customer service oriented and puts in the extra effort to accommodate your needs. I was amazed how beautiful and gorgeous they looked. I am so grateful for ordering the arrangement from their shop. My suggestion is everyone order all their arrangements through Spring...
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