I made a purchase online of a used camera this place had listed. I drove from Cedar Hill MO to Maryland Heights to pick up my purchase as the text and email stated it would be ready at 2:05 pm. I arrive to the business location and call the number so they can bring my purchase out. Kasey originally stated that a lady was coming tomorrow to look at it, then changed the story to the camera is on hold for a friend that is coming from 2-3 hours away. I told her I already purchased it as it was posted online, they took the money out of my account immediately. She said she was too busy to take it down off the website, but that's hard to understand as they are only allowing one customer in the store at a time. When I asked for an immediate refund since it's their screw up, they declined as I purchased with a card - the only way online. Then I asked her if I could see the others she has in store and Kasey stated we don't have any in store, but you have the one I purchased and there are other brands and styles for sale online as well. They lost my business and I told her I would leave her and the new store a RAVE review. Good luck dealing with her and this business. BUT if you'd like to have a great experience in purchasing cameras and accessories, go to SCHILLERS off Manchester. Jay was a pleasure to work with and very knowledgeable.
In response*She didn't say it was a glitch in the website, she stated she failed to take it off the internet. Still yet, the other person didn't pay for it yet. When I purchased it online, the camera was no longer available. The other person could have done just that, but didn't. There's a...
Read moreWe would highly recommend St. Louis School of Photography! A flash drive which contained my children's pictures for the past 7 years, started giving me an error message. I first went to Geek Squad to have them take a look at it and hopefully retrieve my life; however, after a quick look they told me there were no files on the drive (I had them double check b/c I was in complete shock and disbelief). They again said there was absolutely nothing on the drive. I was heart broken, but decided not to give up and called St. Louis School of Photography. They told me to come on in and after a quick look the owner stated that he thought he could help, but would need to keep the file overnight. We received a call the next morning with great news from him that the corrupt drive had thousands of pictures and videos that he was able to retrieve and transfer to a new flash drive for us. We were so relieved and thankful we didn't listed to Geek Squad and throw the drive away. Such a great company and outstanding...
Read moreOne year later, still exceptional! Attached are photos from their Lighthouse Workshop this past winter with them and from a Night Photography workshop I just completed last night. Both outstanding experiences with some great people, having fun creating great photos! Just returned from Photo Bootcamp 3 with Steve and the St. Louis School of Photography. Exceptional day - 5+ Stars! We spent 6+ hours with Stephen and his team photographing sites around downtown St. Louis - not the "typical" St. Louis photos (looking east through the arch), but different perspectives and things that make great photos that are unique (and very cool) that you need a "Photo Pro" to find. Highlight of the day was photographing dirt bikes at Archview MX motocross park!
Steven and his team are great instructors, very patient but always providing "focused" instruction to his students. Even if you know your way around your camera, you'll learn new techniques from them. Well worth the...
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