Vivola Express — Restaurant in Missouri

I am not at all a “sandwich” person, but I needed something quick for lunch and found this magnificent place right in my neighborhood! I don’t eat out much and wanted to try something new. This was my first time there, and I informed the staff and asked for a recommendation. Upon entering, I was warmly greeted by the man sitting at the front desk, and then immediately by Brett. Brett proceeded to make recommendations based on my preferences and informed me how my meal could be customized. He then proceeded to engage me in genuine, friendly conversation, while simultaneously fixing my food. He’s very personable and engaging, yet laid-back, professional, and expeditious at the same time. He made me feel as if we had known one another for years. Even when other customers entered after me, he didn’t hesitate to greet them and engage them in conversation, and then continue to keep me engaged as well. At one point, a worker that was taking lunch, the man (staff) sitting at the front, Brett, a customer, and myself were all engaged in conversation! The customer service exceeded my expectations and I could tell that it wasn’t rehearsed, and they were not going through the motions. I am very observant. Their love for their customers and passion for their craft brightly shines through, and you can honestly tell that they genuinely love what they do and the people they serve. I feel blessed to have met them! At one point, I called the restaurant shortly after I left, as there was a small hiccup during the process of Brett preparing my order. I requested, and was allowed, to speak to Brett personally…and his handling of our conversation solidified my personal observations and opinions of the staff during my visit. He apologized immediately, took accountability, empathized, corrected the mistake, and then offered to deliver the re-made order to me - his tone and pitched remained consistently friendly and genuine, despite the hiccup. I cannot stress enough how friendly and welcoming they make you feel when you walk in the door…and out of the door by topping it off with a warm farewell! The customer service solely is enough to warrant becoming a customer for life. Thank you for being such great humans as that is becoming more and more rare by the day to find! Oh…and the sandwich was delicious, and there is some brown soup/broth that it is served with that perfectly compliments the sandwich!...

Title: The Greatest Sandwich Spot on Earth!

Vivola Express is an absolute gem! I've been a loyal customer for over two years, and I can confidently say this is the best sandwich spot on earth. Every time I visit, I am blown away by the quality, taste, and exceptional service.

Let's start with the food. The Chipilo sandwich is my absolute favorite, a perfect blend of flavors that keeps me coming back for more. The Spicy Meatball is another standout—packed with savory goodness and just the right amount of heat. The lobster bisque is a creamy, luxurious treat that I can't resist, and the chili is hearty and delicious, perfect for those days when I need a little extra comfort.

What truly sets Vivola Express apart is their unwavering commitment to using the freshest ingredients. Every single bite bursts with flavor, and the generous portions ensure I leave fully satisfied. The bread is always perfectly baked, the meats are high-quality and flavorful, and the vegetables are crisp and fresh. You can tell they take pride in their craft, and it shows in every aspect of their menu.

The atmosphere at Vivola Express is warm and welcoming, largely thanks to the incredible staff. They are always friendly, attentive, and genuinely care about their customers. From the moment I walk in, I am greeted with a smile and treated like family. The staff is knowledgeable about the menu and always willing to offer recommendations or customize my order to perfection. It's clear they love what they do, and their passion for great food and excellent service shines through.

In addition to the fantastic food and wonderful staff, the overall experience at Vivola Express is consistently outstanding. The place is always clean and well-maintained, creating a pleasant environment to enjoy my meal. The service is prompt, and even during busy times, the staff manages to keep things running smoothly without compromising on quality.

I've tried countless sandwich spots over the years, but none compare to Vivola Express. Their dedication to excellence, from the freshest ingredients to the impeccable service, makes each visit a memorable experience. If you're in search of the greatest sandwich spot on earth, look no further than Vivola Express. You won't be...

Vivola Express! WOW! Hands down the best deli style sandwich shop I've ever had the pleasure of visiting. They make their meatballs and roast beef daily. The salads (not on the menu) may mot be for those on a diet however if you want flavor...damn, they're good. I get a salad similar to an Italian sandwich topped with both creamy Italian and sweet balsamic. Multiple deli meats, multiple cheeses. Simply the best salads ever. Roast beef and meatballs are fantastic. Try their special Taco Sandwich--also not on the menu. I've visited 9 countries and 42 states and for me, it is the best deli sandwich I've ever tried...by far...none even close. Harold's in Nutley (?) New Jersey is good...real good but still not in the same realm. In fact the only sandwich to hit the same high mark is the Big Mama Burger (not on regular menu but sometimes on the Monday burger menu) at The Foundry in Manchester NH and even that is just barely its equal. There is a big name franchise sub shop in the same building that is empty when Vivola is open. Be aware, long lines, sometimes right out the door. Limited hours too...10-2:00 I think. Arrive well before or after the lunch rush. The business is family owned. Dad on the register and 2 very nice brothers slicing meats one sandwich at a time. VIVOLA EXPRESS IS THE BEST. For me, they get a firm tie with Mori Motos in Hawaii which is a much more expensive full service sit down restaurant. Try the Taco Sandwich if you like flavor...lots of flavors! I fly from NH on business and make a point to visit every time. If you find a better sandwich shop, please tell me. I want...