Walgreens — Local services in Marysville

Went to load my chime card. Let the cashier know how much I wanted to load and he said he wasn’t sure if they could do it. I said that’s perfectly fine we can do what we can do. He called his manager Ali up and when she asked the cashier what the amount was she rolled her eyes and said why do you kind of people always think you can do this. #1 had they not been able to do the full amount that would have been 100% fine with me. Systems won’t let you sometimes. #2 I was being calm and reasonable there was no need for the attitude I was given. I have worked in retail before. I get it’s a pain but learn some...

My wife and I purchased a prescription for an infant, for which they gave us an adult liquid syringe that could not be used to measure the prescribed dosage. When we called the pharmacy, they put us on hold for 5 minutes, after which the same person got back on the line only to ask if we were still there. After putting us back on hold for another 5 minutes, we were recycled back to the automated voice system. Clearly whoever works there doesn’t care. They could have at least lied and said they tried like a decent lazy person. 2-Star for at least answering the phone in the first...

Sometimes they are not very nice, especially the pharmacist. In my experience I’ve felt like when I am having a prescription filled and I either call about the status or ask for it to be filled while waiting, their actions and responses (in this case hanging up on me while I was still talking) make you feel like they are doing a favor. When did people stop caring about each other? When did customer service turn into the burden of customer service? I’m paying for their service right? I chose them because the other pharmacies were treating me the same way. This is my...