D'Gala Formal boutique — Local services in McAllen

If zero or negative stars were an option, that’s what I would rate this place. I had a disappointing experience at this store, and unfortunately, it wasn’t the first time. My wife purchased a new dress, only to receive one that clearly wasn’t “fresh out of the box.” It had noticeable deodorant stains, loose threads, and loose beading. It was obvious that it had been tried on by every customer that has ever walked in this store. I understand that things happen, but the condition of the dress was unacceptable for something that was sold as new.

This is the second time we’ve had an issue with the quality of products from this store, and it’s left us questioning the level of care they put into their merchandise. For those in search of quality dresses, I would recommend considering other retailers such as Macy’s or the store next door, where prices are competitive and the dresses are in much better condition.

To the store’s management, I encourage you to prioritize transparency and customer satisfaction. After all, customers are the lifeblood of any business. To potential shoppers, I would advise exploring other options to avoid the disappointment we...

Went with my sister to this place and she asked if she could try on a dress. The older lady looked at her and said that not going to fit you? My sister asked why not. She said it’s small. Mind you it was in the mannequin and the only one they had. I immediately went and got another young girl who allowed my sister to try it on. Fit my sister perfect, the old lady says oh it fit? Are you taking it. My sister said no next time just let your client try it on. We left. She didn’t receive the sale Dress 90.00. We went down a few stores to impact, sales lady absolutely helpful and made her suggestions. My sister bought the dress. $300.00 mind you. So if you want to have the bad experience of being called big, go to D’ gala. Never again!!! Thank you Impact for...

Today, I was running out of time to find a gown for my sister's wedding and I went to D'Gala. I was welcomed and offered help when I walked in the door. They have so many dresses in different colors and styles. I scanned both floors for the appropriate color dress in my size and tried on about 20 of them. Needless to say I found a beautiful dress and it was very inexpensive! I'm very happy with the gown I bought and with the service I received. They are very friendly and...