KAY Jewelers — Local services in McAllen

I had the pleasure of working with Ms. Emily Escamilla during my recent visit to Kay Jewelers and I couldn’t have asked for a better experience. From the moment I walked in, Ms. Emily greeted me with warmth and professionalism. She took the time to understand my preferences and needs, offering personalized recommendations based on what I was looking for.

Not only did she have an impressive knowledge of the jewelry pieces, but they also provided helpful insights on care and maintenance. She was patient throughout my decision-making process, never rushing me, and answered all of my questions with a clear, thoughtful approach.

Thanks to her expertise, I left the store feeling confident about my purchase, knowing I had found the perfect piece. If you’re in the market for beautiful jewelry and exceptional customer service, I highly recommend working with Ms. Emily at Kay Jewelers at La Plaza Mall...

I cannot say enough great things about Herlinda Salinas at KAY Jewelers! Her exceptional service and warm, friendly attitude make every visit an absolute pleasure. She speaks Spanish fluently, which has been incredibly helpful for me and others I’ve recommended to her. Even in a busy mall that’s always packed, Herlinda makes the time to provide personalized, attentive service without making you feel rushed. Her professionalism and attention to detail are unmatched, and every time I’ve needed assistance, she has gone above and beyond to ensure I found exactly what I was looking for. Because of Herlinda, I’ve told many people to visit this store, and they’ve all had great experiences too. Thank you, Herlinda, for your outstanding customer service—you are truly...

I have received hundreds of spam emails from Robert Llamas. I have unsubscribed at least 10 times and called the 800 number provided in the emails to remove my email from the list at least 3 times. Despite my efforts, he still continued to flood my inbox with promotional emails. Finally, I called the store directly and spoke with him about removing my email. I asked him if he ignores unsubscribe emails and he confirmed that he did because he gets over 2000 emails per day. He took down my email then rushed me off the phone as I tried to explain what a terrible customer experience it was. I will never give him or Kay Jewelers my...