BoxLunch — Local services in McAllen

using when I go the customer service it fine. last time I went one of the workers made me feel stupid. I went up to a worker and asked if they have any BOGOS. She then acts or is genuinely confused and just says "huh?" I ask again "do you have any promos?" she still doesn't understand. I then ask once again "do u guys have any promotions? buy one get one?" the whole time she is smiling and laughs at me and says "oh you mean a promotion. yeah" I used to work at hot topic so I know that they both have BOGOS usually going on. The way she was acting was giving mean girl. This has never happened to me before. Going forward I'll stick to the...

I preordered a backpack back in July. Saw the bag in stores 3 weeks ago. So i was anticipating a email confirmation of my order that never came. Called the store and was told it would take a week to process. Messaged a few days ago and was told that it would be honored and would be given a 15% off to the order for the inconveniece of the warehouse being backed up. But now i get a message stating that my order was cancelled due to being sold out. Which is seriously so messed up. I feel my ordered should have been honored first since YOU KNOW, I PREORDERED. Will no longer be shopping your stores. very...

Though items are expensive, what truly sells this place is the customer service experience. The employees are attentive and are there to answer any questions, above all their manager, Brittany, truly is the best I've come across! She's so friendly and knowledgeable about items in the store (I was looking at a hoodie and I mentioned the heat down here being an issue, and she was so quick to point out a t-shirt with the same design and price + potential discounts I may receive if I sign up with them, etc.). She definitely deserves a raise! I will so be going back for that shirt...