Norman's Hallmark Shop — Local services in Medford Township

I wish their parking space had a "for Hallmark customers only" sign. I was just passive-aggressively told not to park near their store because it's "common courtesy" not to do so and that "I wouldn't like it if they parked where I worked." (Which is a childish way to go about thinking).

I'm sorry if I had offended them by parking there. To the left of the Hallmark is a bigger parking lot, and I was never told not to park there. Since this Hallmark is part of a plaza, I instinctively thought that no one cared about where people parked as long as it wasn't obstructing handicap parking.

The way the whole situation was handled was just rude. As I had stated in the beginning, if they are genuinely concentrated on their parking space, they should place signs that specifically state not to park there unless you're a Hallmark customer. My goal wasn't to cause trouble for anyone there. I just wanted to walk a longer distance to my destination.

I apologize for any inconvenience I have caused, and I hope we can take actions to prevent this misunderstanding from occurring in the future. I should also say that I hold no grudge against the employees. I just want transparency when it comes to...

No one even said hello to us when we walked in or offered to help us. The store lay out is poor so some assistance would have been appreciated. When at the register, the customer service left much to be desired. I pray they are nicer to customers in future with so many Hallmarks closing these days, I don't think they can afford not to be. Two stars because they had...

Unfortunately, the quality of the customer service has really gone down over the last few years. Associates are nice, but managers are rude and unhelpful. There are plenty of other gift shops to check out in Medford where you can actually have a pleasant experience, so my recommendation is to pass...