Pickering Boxwood — Local services in Memphis

I had the worst experience at this store. The customer service was absolutely terrible. The employees were rude and unhelpful, and instead of trying to assist me, they seemed more interested in talking amongst themselves.

But what really pushed me over the edge was the blatant discrimination I faced while shopping at this store. As a person of color, I felt like I was being ignored . No employee greeted me . I purposely stood next to 2 employees (both what appeared to be caucasians )to see if they would ask if I was finding everything okay but instead I got NOTHING . They stood as if I was invisible. Meanwhile another customer that appeared as Caucasian was warmly welcomed with smile and eagerly helped ! Also to mention this was my very first time shopping there i was so excited to find a boutique of this kind but It was clear that they were treating me differently because of my race. I wanted to purchase a few items but the customer service was ABYSMAL ! I will never be returning to this store and I would advise others to steer clear as well. Discrimination has no place in any establishment, and it is truly disappointing to see it happening here. Avoid this store at all costs. They are only welcoming to people...

I am deeply disturbed by the appalling racism and discrimination I experienced at Pickering Boxwood in Memphis, TN. The staff treated me with utter disrespect and contempt solely because of my race. I was subjected to derogatory comments and degrading treatment throughout my time at the boutique. It was clear that I was not welcome there and that my presence was unwelcome because of the color of my skin. This level of hatred and bigotry is absolutely unacceptable and has no place in any establishment. I urge others to boycott Pickering Boxwood and stand against the racism and discrimination that permeates...

I absolutely love Pickering Boxwood! Pickering Boxwood is my favorite boutique in Memphis. I have been shopping here for years and find the most beautiful items every single time I stop by to shop. I always get so many compliments every time I wear an item that I have purchased from Pickering Boxwood! I visited PB a couple of days ago and had a great experience as always. The staff members were all so friendly and welcoming! I always appreciate their outfit recommendations and styling tips as well. I highly recommend Pickering Boxwood! Looking forward to shopping...