Al's Jewelers — Local services in Menifee

Don't bring anything of value or precious here and make sure to record with video or photo the initial condition of your watch or jewelry if you have to go here. I brought in an antique mechanical watch to get the crystal replaced and look into possible maintenance on the gears. The crystal replacement was great, but I received the watch back broken and unable to wind. Al quoted me a price for maintenance and repair (before I knew it was unable to wind anymore), then became upset, slamming calculators on the desk and walking away, when said that I only wanted the crystal replaced. I brought it back a week later to Al to ask what happened to the broken gear on the watch, and he became immediately defensive, interrupting me and claiming that he would never do suh a thing. I've seen a couple of reviews before this with similar experiences so if you must go here, be very careful and...

I can understand why these reviews are 4 and 5 years old. I took a copper medallion in to have a small ring soldered onto the top so I could hang it on a silver chain. The chain had been broken. They were supposed to replace the chain clasp and provide a loop / ring large enough for the clasp. When I picked it up, I discovered that they had soldered the chain together, no clasp. The ring/ loop had a 1/4"+ opening and was soldered crooked! I can't believe I had to pay $34.00 for this $hitty job. I think it would be a good idea for this "jeweler" to retire. I am filing a small claims action for the $34 plus the cost to replace the one ounce...

Took a cheap indigo Timex watch in for a simple battery replacement. Watch was working but back light was very dim so I figured the battery was about to go out. They took the watch to the back room and came back out in about 10 minutes and told me it wasn't the battery the watch was just broken and Timex cannot be repaired. I said it was working when I handed it to them and he said no it wasn't. I took the watch and left. When I got home the band came off in my hand. I have no idea why they would even need to remove the band to try to replace battery. Fortunately it was a cheap watch and I know not to take anything valuable there...