It was a very bad experience. Not only were they unprofessional but they were aggressive and disrespectful. I was attempting to make plaques in honor of my diseased husband and they acted as if my mere $20 order was not worthy of fulfilling the order by the time they said it would be ready. When I said I needed it by the time promised she began yelling at me telling me they had other orders that came first. When a business is confrontational and makes you feel threatened it’s concerning to say the least. I realize it’s the holidays but there’s no excuse no matter how busy you might be. And if there is any question to my motives or truth merely look at the owners/slash employees review of the other similar claim to rudeness and abuse. The professional response is aggressive rude and disrespectful. Unprofessional to say the absolute least. It’s all the proof I need. Should have read reviews and business...
Read moreThe staff was very friendly and gave great advice on an engraving job I was doing for my grandsons soccer coach. The owner was down to earth and honest on what wording and symbols I should use for the plaque. He was very polite and knew what he was doing. Also, he gave me plenty of options to choose from. I also liked the fact that they send you an e-mail of the work before they do it so there is no mistakes. All I recommend is that you plan accordingly and do not wait until the last minute to get your engraving done. Menifee Valley Awards has great prices and there craftsmanship is top notch. Would highly recommended them for all your trophy and...
Read moreThe older lady that does the engraving was VERY rude to her employee so I was unhappy immediately after walking in. Pricing is slightly high. I needed a 7 LETTER NAME & 2016-2017 on a 2"×1" rectangle. It was going to take THIRTEEN DAYS to get it back because the lady was too busy with, "more important league trophies." I asked if I could pay to rush it & was informed I could pay $20 more & have it ready in 9 DAYS instead. Whaaaa?! I will happily drive to Murrieta...
Read more