Gent's Classic Barber Shop — Local services in Menomonee Falls

If you don't read my whole review, read this: "Come here for exceptional service, a great atmosphere, and incredibly reasonable prices."

After years of terrible experiences, I have been cutting my own hair for the past 5 years. This has been a tedious process I wished to discontinue, but could never find a shop that could do a decent job. I was surprised with a work opportunity yesterday that would require a visit with some upper management individuals in two days and was desperate for a haircut I didn't have to do myself. I found Gent's online and liked the reviews, but they were closed on Monday. I sent a message anyway, hoping they would get it in time to squeeze me in on Tuesday. I got a message back from Nick within 2 hours that said he'd be happy to talk to me Tuesday morning.

I gave him a call as soon as they opened and was greeted by a cheerful Nick, who informed me that Will had an opening today at 12. I happily booked and showed up. Both Nick and Will were very pleasant and friendly as I walked in. I was greeted immediately and treated nicely. We chatted about a few things as Will got set up and Nick got ready for his next appointment. I informed Will of the terrible issues I've had in the past. He took one look at my hair and described what he thought would be a good solution, touching on every single point I was about to make about the ridiculous nature of my head of hair. I was already impressed.

Long story short, Will did an amazing job. For the first time ever, I actually enjoyed my time at the barber shop. There was good conversation, a friendly atmosphere, and the exact feeling I was searching for with a real barber shop. They secured a new customer today, as I will be coming back every time I need something done.

I would ignore every negative comment you read. It has been my experience that, when you treat people with respect from your first interaction with them, they will do the same to you. I couldn't be happier with my experience, or the suggestions Will made for my first time there. These men are professionals, and will treat you with the same courtesy and respect that you treat them.

Come here for exceptional service, a great atmosphere, and incredibly...

I decided to try this barbershop because I was looking for a local small business to get my haircut at and I saw this place had fantastic reviews.

I was very disappointed with the demeanor of the man working. I was the only one when in the shop when I arrived, yet the barber continued playing around on his ipad for several minutes after I came in. I was not greeted at all.

Furthermore, the barber was rude to me soon after I sat down. I had just come from biking to the barbershop and was a little sweaty. The barber tried applying the paper around my neck and it got wet from sweat. He threw it on the floor disgustedly and told me he couldn't cut my hair if I was sweaty and demeaningly told me to "sit in the corner over there for a few minutes and cool down". At this point I decided I would take my crappy $18 and tip elsewhere; somewhere where I didn't feel like a nuisance from the moment I walked in.

I couldn't understand why anyone, especially in a service business, would be this rude with customers and treat them like a pest rather than an asset. If anything explains the anger and mannerlessness of this man, it was the Trump figurine proudly displayed on one...

My husband was in the hospital for quite a long time, and was feeling really depressed about his condition. I suggested that a nice haircut and shave might make him feel a little better. He agreed. I went into Gent's and explained my husband's situation (my husband had gone in there before for a haircut and explained that he liked the place), and Nick Papageorgio was more than happy to come to the hospital and give my husband a cut and a shave. Not only was Nick prompt and courteous, he made my husband smile for the first time in a while. Nick even brought doughnuts for us, which we shared with the hospital staff. Nick's generosity and kindness of spirit does not come along every day, and everything he did was truly appreciated. It is rare for a business to go out of their way to do something of this nature for one of their customers. Gent's is an A one business in my book and gets my...