I am never coming here again! This was my first time coming to this location, keep in mind, I do NOT smoke vapes, and I wasn’t even buying anything, just browsing. I was just with my fiancé and his sister, who were the ones buying. Who are aged 25, and 36. And I’m 24. When we get up to the register, he asks for everybody’s ID, and I didn’t bring mine with me that day because I was just going to go grocery shopping, anyways, I walk out because I didn’t have my ID, because I wasn’t even the one buying anything. After I walk out, the employee said word for word, “is your companion, friend, or whatever coming back?” And after that he refused service to my fiancé and his sister, and we left angry!! I am so distraught about being called a companion, It really hurt my feelings, he had absolutely NO right to call me a companion, it made me feel belittled and like a dog, when I am in fact a human... I can’t shake what he said. I hope...
Read moreWhat truly sets this shop apart, are the amazing employees. I want to give a special shoutout to Eusebio, who went above and beyond to help me find exactly what I was looking for.
The customer service here is exceptional; everyone is genuinely eager to assist you, making for a fantastic shopping experience. I left with not just great products but also a smile on my face and the feeling that I had been treated like family.
If you're in the area, don't miss out on visiting Wild Bill's Tobacco Shop in Okemos! You won't be disappointed! 🌟👌 #WildBillsTobacco...
Read moreI had a terrible experience at Wild Bill’s in Okemos today, thanks to an employee named Sarah. She was incredibly rude from the moment I walked in, acting like I was wasting her time just by asking a simple question about a product. Her short-tempered responses made me feel like I was being scolded, and she spoke to me in such a condescending way, as if I was too stupid to understand anything. I’ve never felt so disrespected at a store before. The customer service was beyond awful, and I won’t be coming back if this is how they treat people. Do better,...
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