I would like to take a moment to recognize 2 ladies for their always outstanding job. I must admit, I’m not the easiest person in the world to deal with. Ashlyn and LaToya have always assisted me so much patience and understanding. They answer my questions, make sure i understand each document, they keep me informed every step of the way. I want to thank both of these ladies from the bottom of my heart for being the best part of 1st MS Federal Credit Union.. please give them both an all expenses paid trip somewhere nice and sunny of their choosing, WITH PAY 🫶🏾🫶🏾🫶🏾… Thank you Ashlyn and Thank...
Read moreThis bank is horrible.. when you walk in the people treat you like you're on their time.... not friendly at all... its always dry unless they know you... and its nearly impossible to just call and ask a question because you have to know who is in office.... instead of having a central answering service like meridian mitual... if you want a good bank that you feel at home at dont go to them... please try somewhere else... im closing my accout asap... tired of not be9ng able to get through to the people i need... oh and not to mention member services are the rudest people in...
Read moreService is terrible and the employees are very inconsiderate, vile and gave very smart remarks during the entire exchange. The teller continued to blame their mistakes on the CUSC and other credit unions with no show of accountability on there end for their ignorance. I have been into this bank and have done several transactions with them but on this day it was a issue on the same exact account that shows the only 2 people on it. We were both highly upset definitely will not...
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