The worst experience I've every had with a title company and I'm a long-time REALTOR and have sold over $200MM in Real estate. I've have worked with A LOT of title companies. 1/10 would not recommend.
I recently purchased a home in ID and the seller's agent insisted on us using Title One. We opened escrow and within 24 hours I sent in my EMD. I had to ask title for instructions to send funds.
Later in the transaction, the funds were kicked back by title and they never told me.. a few weeks later, we're about a week out form closing and title states they never received the EMD. The seller wants to cancel so relist the home t a higher price. Title immediately tells the seller I never tried to send an EMD and that they never sent me wire info. I had to show them the email thread they are on with me asking for EMD instructions and the confirmation they were sent from my bank. It was like this title company was in Cahoots with the seller and was trying to give him leverage to cancel.
I had to hire an attorney and pay the seller more to keep the transaction together. This title company never took the time to explain to the seller what happened on their end and made it look like I defaulted on my contract.
The customer service at this title company throughout the entire transaction was hands off and non-communicative. I had to ask them for everything.. EMD info, prelim, title docs, etc. We closed on our home in July and I didn't get my closing packet or funds refunded form overpayment...
Ā Ā Ā Read moreI have done my share of purchasing homes over the years and working with Title Companies throughout the country. I must say that my interactions with Hanna Wroten at Title One is one of the best experiences I have ever had. Hanna went out of her way to explain the process to me, provide data and follow up on questions and issues throughout the process. I believe her proactive problem solving and amazing attitude is a big reason that my closing happened on time flawlessly. I would use Title One again, because Hanna is part of that team. Having Hanna as a member of Title One shows that this Title Company values quality and professionalism above all us. Thank you Hanna...
Ā Ā Ā Read moreI am incredibly impressed with TitleOne and Team Camille! They ensured that my elderly parents were kept informed throughout the entire escrow process, making it a seamless experience for them. Their professionalism and attention to detail were outstanding. I especially want to highlight Ali, who was always on top of everything and made the process so much easier to navigate. She was a pleasure to work with and truly went above and beyond for my parents. I highly recommend TitleOne and Team Camille for anyone looking for a reliable and supportive team! I also want to thank Lea for traveling to another office to sign my parents. This was...
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