I really wanted to love this apartment and move in, but the place and staff are such a letdown. I was even ready to sign a lease sight unseen, thankfully I did not, hopefully this review keeps someone out of a bad situation.
I did a virtual tour to which the staff was of no help. I asked for a list of available one bedrooms and prices, they refused to give me any information and protected it for some odd reason. Not exactly the transparency needed for someone to spend $75k+ for a year commitment.
I then went for a scheduled and confirmed in person tour at 11:00 am. Upon getting there, I was told that they lost the fob and can't show me around until they find one.... 45 minutes later we finally started touring. I was extremely underwhelmed by what I saw in person compared to what is promised online. Everything is still unfinished and is a mess and they expect to be open within several weeks, there is no way. The gym is laughable with a handful of machines, none of the common areas are finished, extremely cheap materials were used to put everything together.
Then there is the pricing - I get it, you were supposed to open 2 years ago and things cost more, but putting off the pricing onto tenants for your issues isn't correct. All units are about 50% more than their online advertised price. Then the fees start adding up, parking fee, bicycle fee, package fee, admin fee, common fee. It's absurd.
THE WORST PART: people are signing leases not knowing they when they will be able to move in, even the building has no idea. The pools will not be ready for over 2 months from opening day. All of this and there is no concession being made to those that are brave enough to have a flexible move in date and be paying full price while amenities are unavailable/unfinished and there will be construction every day. In their exact words "At the moment according to the discussion with the owners, there is not going to be reduction of the price because of the pools."
I'm quite worried for the first tenants in here because they are going to have to endure hell while the building gets their...
Read moreBella Isla Miami has truly been our slice of paradise for the past few years. After residing in South Beach for over 5 years, we stumbled upon Bella Isla, and it has exceeded all our expectations. The location is unbeatable, offering the perfect blend of tranquility and accessibility to all the vibrant offerings of South Beach.
The staff at Bella Isla are not just professionals; they are warm, welcoming, and always ready to assist with a smile. Any maintenance issues we've encountered have been promptly and efficiently resolved, thanks to their dedicated team.
The amenities provided here are top-notch, enhancing our living experience to the fullest. Whether it's the pristine pool area, the well-equipped fitness center, or the inviting communal spaces, Bella Isla ensures there's something for everyone.
One of the most commendable aspects of Bella Isla is the meticulous upkeep of the property. It's evident that the management takes great pride in maintaining the premises, ensuring that it always looks immaculate and inviting.
Overall, our tenancy at Bella Isla has been nothing short of exceptional. It's not just a place we live; it's a community we're proud to be a part of. We wholeheartedly recommend Bella Isla to anyone seeking a luxurious and fulfilling living...
Read moreI have been following the development of this project for some time and was delighted when it was completed and I had the opportunity to rent one of the last available units. Alois, Jose, and the entire staff are incredibly professional. Moving from a high-service, high-end co-op in NYC, I was initially skeptical about the level of service I would receive in a rental complex. However, I must express my pleasant surprise and deep impression with the quality of the staff and their responsiveness. The building's amenities and units surpass the usual expectations for a rental property, boasting very high-end finishes. The location is top-notch, and mentioning that I live in the new Bella Isla apartments always impresses people. I can't imagine a better place to reside. If given the opportunity, I would purchase my unit in a heartbeat. The building and its staff have made my transition from New York to Florida incredibly welcoming and seamless....
Read more