Sobe Express — Local services in Miami Beach

As a repeat customer, I ordered stickers and business cards from Sobe Express for a client. After Sobe Express sent me an invoice for the order, listing shipping at $26, I passed it on to my client. The client approved and I let Sobe express know that I would like to proceed with my order. They replied that they would call me shortly to collect my credit card information. Hours went buy and I hadn’t received a call. Finally that night I received a call and text that Sobe Express had printed and completed my order. (Before calling to collect my payment information) In the call Sobe Express also claimed a miscalculation and wanted $50 for shipping. Despite my client's approval of the initial $26. I let Sobe Express know that I needed to pause everything and speak with my client and I would call back tomorrow.

Being very polite, I called Sobe Express the next afternoon to explain the situation over the phone. I emphasized that I had already quoted my client $26 and they were not willing to pay more. I went on to say that I was still interested in purchasing the business cards if shipping would be the initial $26. Unfortunately, they very rudely said they were going to scrap my entire order and hung up on me in the middle of me speaking.

Very unprofessional. Disappointed with the entire experience, I won't recommend or return to Sobe Express for...

SOBE Express HANDS DOWNS is my go to for printing!! I’ve been working with William for several years now, and a few things have NOT changed! Me being VERY last minute, and them getting the job done EFFICIENTLY, PROFESSIONALLY, and EXTREMELY prompt!!! Living in miami as a business owner is already challenging enough, but to have a company such as SOBE Express be there when events come up last minute, business cards in less than 24 hrs, just to mention a few....I mean, there’s not much more you can ask for!! Thank you William and SOBE Express for doing great business, and ALWAYS coming through in the clutch!! You don’t need to look any further for your printing needs! You won’t be disappointed! I’ve done banners, business cards, flyers, posters...and I have not one complaint! Sincerely, a happy customer who looks for these types of reviews to choose which businesses to do...

I used to work with them for years. Till last Monday when I placed an order for my usual 5.000 business cards at $500.00. They sent me regular invoice for $535.00. They took the money from my on file credit card. Today the e mailed me saying that they had made a mistake and prices were doubled. For 535.00 dollars I could have half of the business cards 2.500. They are doubling the usual prices so be aware!!! So please be aware , I know times are tough and rents are high but to double prices is crazy!!! There are on line many printing companies with lower prices. I wanted to help small business but unfortunately this will not...