Jennifer's Touch Jewellery INC — Local services in Miami Township

I bought a ring from Jennifer that she said she had made. She even stated "this isn't from China, I made it!" I got home and saw that the ring was clearly marked China. I went to return it the next day, but returns were not allowed, although she had misrepresented the product to me. It was exchanged for another ring, which she claimed to have made that was clearly marked India. I did not argue with this because I realized what I was dealing with. In the meantime, there was another ring which I had placed in layaway. I went two times to pay on it on days and times that the shop was supposed to be open. (this is a 50 mile round-trip for me) and she was not there. I managed to make one payment over the phone. I called early in June to try to either make a payment or arrange for pickup of my ring. This call was not returned until July 23. Apparently she had food poisoning that prevented her from returning calls for 6 weeks. She suggested making an appointment with me and assured me that she would be there today at 1:00pm so I could get the ring. She did not show. I called her and she said, "honey, I'm not going to be there until 2:00pm." I told her that I was tired of excuses and she could just keep my money and the ring (over $100). She said that was not going to happen. She said this time that she was in an accident. I told her I was tired of the stories and I hoped she enjoyed my cash gift to her. I have no idea how anyone can stay in business with this behavior. I had a sinking feeling that she would not show today when I left on my journey there.

I have literally driven 150 miles, given her over $100, and I have gotten nothing in return.

I see that Jennifer has responded with her histrionic lies. This woman should not be allowed the conduct “business”. She’s a liar...

I'm extremely disappointed. I expect she'll read this and dismiss my concerns (from looking at how she responds to other's reviews), but hopefully I can save somebody else's wallet.

She sold me an Avon ring for $170! Like some other folks I'm sure, I didn't look at the reviews until after my purchase. Even with resizing, this price is insane. These rings are worth $50 max online. I don't care how pretty it is; I was lied to and deceived. When I went to pick it up, she asked if I like it. I looked inside the band and said "um kinda, but I didn't realize this was an Avon ring." She responded innocently, "oh you didn't know that?"... No. Because you didn't tell me it was a piece of MLM garbage. You put in a very good facade of your items being handmade. I am 100% in agreement with other reviewers on the scamming nature of this 'business.' I was stolen from.

She also took an entire week and a half to return three forms of communication from me. Honestly I wish she'd taken longer so I could dispute this purchase and get my money back from my bank. The only reason she is in business is because she...

I have been buying jewelry from Jennifer for many years. She makes the most creative and beautiful pieces. I’ve bought earrings, bracelets, and necklaces of turquoise, amber, and moonstone. They’re always a huge hit with my wife. Way more fun and conversational than anything you’re likely to find in a strip mall jewelry store. Plus it’s hand made! So much character.

I don’t even live in Ohio anymore. The last time I bought from her she texted me some pics and shipped down my pieces to FL.

She’s a little old school on the technology, ok a lot old school, but we made it work! Always had great service and I enjoy our relationship.

I’m shocked to see some of the reviews on here. I wouldn’t be scared away, but maybe call Jennifer for her hand made jewelry, not stuff you can buy on Amazon. Otherwise,...