KMP Furniture, LLC — Local services in Miami

As an Interior Designer I have been to this and many other furniture stores in Miami, not once any store has made me feel so embarrassed with my customers. For the people that don't know designers/architects/contractors upon proof that they work in the field usually receive some extra discounts in furniture stores. The discounts to THE TRADE are well earned, because we work hard in this field and bring a lot of customers to the stores, so everybody wins. Well, I have shopped at KMP several times, brought my customers in, gave them business. They have always given me discounts between 10% and 20%off the products, and have explained that their maximum discount to the trade is 20%. Every store has their policies which are usually enforced, I know that. I always thought that 20% discount is good and I like to pass it along to my customers, since I make my living from the designer fees. What is the reason for this story? In the past weeks I sent two of my customers to this store, told them to look at the furniture I suggested and maybe find other things that they liked and when they had their choices I would go to the store and buy them with my TRADE discount. So they did, they visited the store in Coral Gables and they found a few products they liked. They were offered discount of 25% to 65%off, not damaged goods, not floor samples, brand new furniture! Good for them! They got good prices! But they thouhgt I was trying to rip them off and I was not, I have never been offered such high discounts, so I lost my customers thanks to KMP, because they never offered me this type of discounts but they offer them to any person that walks in the store. I you are looking for decent furniture please visit their Coral Gables store, you will certainly receive some amazing discount. If you are a designer do yourself a favor and don't send your customers there if you don't want to look like an idiot. They should have some respect for the TRADE because we give them more business than anybody else but they don't so they don't deserve...

I really have to thank Kay and the rest of the KMP staff for doing a tremendous job helping me with the purchase of a king sized custom bed. From my initial visit at the Biscayne showroom, Kay was extremely helpful while I was deciding between the various beds they had. My girlfriend and I ultimately decided on a bed with custom fabric. I was told from the beginning that it would take 16-20 weeks for the custom fabric, but we decided it was worth the wait. I periodically called in to check on the status and Kay, Andy, and Adam were always very friendly and helpful, and they remembered me each time I spoke to them. Finally after 18 weeks, I received a call saying my bed had arrived. Setting up a delivery date was very easy, as they have their own in-house delivery department. We had some initial delivery problems due to the tight turns up the stairs in my townhouse, however, since the delivery guys were all in house, the problems were fixed very easily with a quick phone call to Kay. The delivery guys were professional and courteous as well. Overall a great experience, with a very high quality bed and I would definitely recommend and buy again from...

I FOUND KMP ONLINE AFTER CANCELING A VERY LARGE ORDER WITH ANOTHER COMPANY THAT DID NOT FOLLOW THROUGH ON THEIR PROMISES. I WAS VERY SKEPTICAL WHEN I WALKED INTO KMP. I WAS THINKING THAT ALL FURNITURE COMPANIES WERE LIKE THE ONE THAT I HAD HAD A TERRIBLE EXPERIENCE WITH. I HAVE TO SAY THAT KMP WAS THE BEST THING THAT HAPPENED TO ME THAT DAY. I MET WITH MARIA, THE MANAGER. SHE QUICKLY SET THINGS IN MOTION AND FOUND ME SOME BEAUTIFUL PIECES OF FURNITURE FOR MY PLACE. MARIA THEN SENT HER INTERIOR DESIGNER, ANDREAS TO MEASURE MY HOME TO MAKE SURE EVERYTHING FIT. I WANT TO NOTE THAT THIS IS THE VERY PROFESSIONAL AND AN OLD FASHION WAY TO DO THINGS BUT I PERSONALLY PREFER THIS METHOD. FURNITURE PLANS ARE ALL DONE ON THE COMPUTER IN SOMEONES OFFICE THESE DAYS. I CAN NOT STRESS ENOUGH HOW GREAT THIS COMPANY IS. KMP IS PROFESSIONAL, FRIENDLY, DELIVERY WAS EXCEPTIONAL AND THE FURNITURE IS BEAUTIFUL AND VERY GOOD QUALITY. YOU WONT BE DISAPPOINTED IF...