We had an outstanding experience with Michael Miller from your Miami location, and I'm delighted to share my positive feedback.
Living in California and facing a language barrier in reaching FAMA support in Spain (as was suggested by local San Diego distributor when our guarantee emails they sent to Spain went without results), my wife and I were unsure if we would be able to find any assistance for our Arianne Love's 10-year suspension guarantee claim. Our original local distributor in San Diego (where we purchased) had unfortunately closed down, leaving us feeling helpless. However, Michael at the Miami FAMA location went above and beyond to provide exceptional customer service and ensure our warranty coverage was not compromised. We appreciate the time Michael took to bridge the communication gap and work diligently on our behalf.
Michael's commitment to customer satisfaction was evident as he coordinated with FAMA in Spain to resolve our warranty claim. Thanks to Michael's determination and dedication, we were able to secure the necessary assistance, even though we initially believed there was no hope.
Thank you, Michael for your exceptional customer service!
Sincerely, John...
Read moreWe recently purchased Arianne Plus sofa at Fama Living Miami and couldn't be more impressed. The showroom is a stylish haven with a diverse range of sofas to suit any taste. Michael was very knowledgeable and friendly and made the selection process a breeze, providing valuable insights into design and customization options. What truly sets Fama apart is the exceptional quality of their products. The sofas are not only visually stunning but also incredibly comfortable, showcasing meticulous craftsmanship and top-notch materials. From purchase to delivery, the experience was seamless. The delivery team was professional, and the entire process was stress-free. In summary, if you're looking for a top-notch sofa shopping experience, Fama Living Miami is the place to go. My living room has been transformed, and I wholeheartedly recommend Fama Living Miami for their exceptional products...
Read moreDealing with Fama Living Miami furniture store was a great experience! The owner, Michael, waited on us. We couldn’t have asked for better service. He showed us all they had to offer. Relocated furniture in the store for us to get a living room feel annd ideas. We finally picked out what we wanted, he showed us all the fabric possibilities, hundreds, helped my wife in selecting the color that would go well for what we were doing and the look we wanted to achieve. We were redoing our condo, and we had to wait for it to be done to receive the furniture. Michael stored the furniture for us and then his team delivered it when we were ready. I must say everything was perfect. Can’t say enough about our experience with Fama Living...
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