Swim Kids Swimming School — Local services in Miami

Swim Kids Swimming School is truly exceptional. From their skilled instructors to their well-maintained facilities, every aspect of the experience exudes professionalism and dedication to fostering a love for swimming in children. The instructors are patient, knowledgeable, and adept at tailoring their teaching methods to suit each child's individual needs, ensuring that every student feels supported and encouraged. The curriculum is comprehensive yet engaging, covering everything from basic water safety to advanced stroke techniques. Parents can rest assured knowing their children are not only learning valuable swimming skills but also gaining confidence in the water. Overall, Swim Kids Swimming School provides a nurturing environment where children can thrive and develop a lifelong passion for swimming. I highly recommend it to any parent seeking high-quality swim instruction for...

Very tricky, and not worth the price. Classes are only 30 minutes with no prior warm-up before the pool. Kids come in and go straight into the water. They also claim to have a heated pool, but they don't; the water is very cold. Also, if you pay for the month, you only have a chance to miss one class. If you miss more than one, you cannot retake the class, meaning you lose your money. So even if you paid for it, you cannot take the class because you are not scheduled for the next month. This means that if you didn't pay for the next month and you missed more than one class, you cannot retake it, even though you paid for it, and there is no reimbursement. They also have a fee on top of the class fee, which they call an annual fee that allows you to come back without paying that fee. I honestly wasted my money; it's not...

The place is nice, clean, and very convenient for us. My daughter absolutely loves her teacher, Martina she’s amazing! 🩵 However, it’s really disappointing how poor the customer service is. The front desk staff are always so difficult to deal with. There’s always a problem when trying to book a class. If you call, they just say you have to do it through the app , but the app has issues and often doesn’t work properly. Even when there’s an open spot in a class, they still won’t let you book it over the phone. Every time I try to get help, the answer is just “no.” It really feels like they don’t want to help clients or make things easier for us. It’s sad because the instructors are wonderful, but the bad customer service makes the whole experience frustrating and that’s how good businesses lose...