Target — Local services in Miami

Really sad excuse for a Target and not representative of the brand. Customer service is unknown, hard to find english speakers… don’t complain about prices, regardless of what is shown on the shelf, their little handheld computer wins out. So why even have price tags? Buyer beware… I’m filing complaint with government. This is out of control… once or twice I get it, but repeatedly? And then don’t seem to understand how the software works on their system… appropriate answers are seldom given and this leads to confusion. Let me show you how this was supposed to go down… you can benefit from my years teaching others about appropriate interactions…

“Excuse me this price doesn’t match what’s on the shelf, the peaches didn’t either and your associate doesn’t seem to understand there’s a price tag which I just showed her the image of.”

“I’m sorry you’re having difficulty with this, let me check my terminal to get a point of refeernce and we’ll go from there… oh yes here it is, this is a target circle item, did you enter your phone number in? The discount will apply immediately when you do. “

“Oh no I didn’t, I thought that’s something we normally do at the end?”

“You can do it then as well, but the discounts won’t reflect. It’s okay let’s make sure the prices on the screen match the tags you’re seeing.”

Let me say that this is nothing how my experience went… hats off to the gentlemen that actually knew immediately it was a circle item and walked me over to enter my number. While I was visibly upset to another associate, she was trying to contain her laughter.

When you have customer facing employees that can’t engage the customer properly, what then? When I politely say I don’t speak spanish and someone keeps talking to me in spanish, why is that okay? And I’m the son of a latino immigrant… but I don’t speak the language.

I am such a fan of Target and I’m just floored at how bad this store is at maintaining the reputation I have come to love from this brand. This store is two blocks from me… I thought I was...

I’ve never been more baffled and frustrated by a Target. It’s a huge store that has nothing you need and everything you don’t. Don’t bother going for gift wrap- they have 4 gift bags (all blue) and white tissue paper. That’s all. No wrapping paper. No gift bag selections. No bows. Forget it. Batteries? One kiosk. Mostly AA and AAA. Good luck if you need something else. But hey! There’s a giant Ulta inside the Target if you need cosmetics from Ulta but don’t want to go to the Ulta 1.8mi away.

It’s the most non-Target target I’ve ever been to. And if you want help from any of the associates— you’d better be able to speak Spanish. Otherwise, you’re on your...

I was shopping here and got followed around by a secret shopper. Every single aisle I went down she was there. At one point, she put her empty basket down when she didn’t see me, then as soon as she saw me, started following me again. She looks Filipino/Asian perhaps. Medium length brown hair. The crazy thing was, I didn’t even have a purse or shopping bag to put anything in 😂 I had a chipotle bag and my small card wallet. Frankly, it was annoying and ruined my shopping experience. I like to peruse items and look around IN PEACE. I was also looking at $2.99 pens on sale. Like gimme a break. First time this ever...