I’ve never been treated so disrespectfully or dismissively. Wendy, I suggest you switch careers to something outside of customer service. I came in to make copies and was told to wait a few minutes because she was busy. No big deal, I didn’t mind waiting for her to finish up and remained pleasant with a smile on my face. When she finally made her way over to me I told her I needed to make copies. She was clearly annoyed and extremely rude and told me to do them myself and that it would be cheaper anyway. I was taken aback by her rudeness and mentioned I have never been to Staples to make copies and wasn’t sure of the process and never used the big copier machines before. She told me it wasn’t hard and I could figure it out. Unsurprisingly, I did it incorrectly and printed 50 disoriented pages. I walked over to the counter for assistance and Wendy snapped back telling me I needed to wait again before she’d help me. After more waiting, Abi came by and offered me assistance. She was helpful and attentive but it’s clear her coworker’s poor attitude created a problematic work environment. My entire encounter with Wendy was very upsetting while I was nothing but pleasant and didn’t deserve to be spoken to...
Read moreRecently purchased 2 iPads and a laptop. Best experience ever. Dan explained everything clearly and was very knowledgeable. Helped us to pick out well made cases as well. He helped me to pick out a new laptop and put my concerns to rest regarding all of the new technologies that had occurred since Windows 7. Prices and tech services were very competitive and reasonable. Ben the tech set up my new laptop and transferred all my files. He reviewed all the features in clear layman’s terms My new laptop works like a charm. This store is clean, well-stocked and has very friendly staff. Highly...
Read moreThe staff was super nice. I just went to the court house location because I had packages delivered from Amazon. They went above and beyond to help me when my popsocket broke in store while picking up my packages. they helped me get the base part of it off my phone(that crap was stuck on there!) also asked me if I needed helped getting everything to the car(also bought a case of water). Just overall very nice. Sorry I didn't catch your names but the two people who helped me, thank you! It's much...
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