I love this business! I had a small laptop that I loved that I could no longer charge. I thought it needed a new charging port as nothing happened when I plugged it in. I took it to Samsa and they found the trouble was not the computer but the charger. When they called and told me, I was so happy to hear that I would not have to replace my computer. The tech ordered a new charger once I gave the go-ahead and bingo, that was the solution. Their fee was very reasonable, and it was money well spent. I would absolutely use them again as well as highly recommend this service. I was treated like a valued customer and felt like my need was as important as someone with a more serious problem. So...
Read moreMy personal laptop decided to go really slow, 30+ minutes boots, then a few minutes between actions. I blamed it on dead battery.
Had no current experience with repair shops in recent years. Pick -in-a-pok selection, by name recognition and distance from home (and Coffee Chaos nearby). Great call!
Staff experienced and spot on with evaluation, aging hard drive, and, bad battery not related to speed. Replace drive with solid state, moving all info in tact. I was grateful. I did have the battery replaced for my mobility. And I unplug A/C when machine is off. ...
Read moreReplaced a screen on my laptop. While the screen works and the repair was more affordable than a manufacturer replacement, the shop accidentally ordered the wrong part the first time around (delayed completion from 1 week to 4 weeks), there was a new clicking when opening the clamshell lid, and the touchscreen wasn't working.
I noted all this with the technician (very friendly), and will be coming back after a trip to get further service done, so may update this review after that. Overall friendly and affordable, but lengthy and make sure to inspect...
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