The Market at Midway — Local services in Midway

Okay Ridley's, I've given you enough chances. I cannot put off writing a bad review any longer. I moved to Midway several months ago and as an avid foodie and grocery store lover I really had high hopes for this market. Granted, my last neighborhood market was the newest Holladay Harmons so I was pretty spoiled, but Ridley's could be just as awesome! Super convenient and darling location. Unfortunately I have found time and time again, expired items all over the store, poorly trained, unresponsive and unprofessional staff, terrible produce, expired meats, unappealing display, depressing lighting, no one ever tending to the produce or meat departments, and I'm not even sure if the deli is open? I have learned to check my expiration dates on everything and sadly only go there in an absolute pinch. I have many, many examples of poor service and unacceptable quality (see pictures of produce I found yesterday below) but for the sake of time I will only list the worst offense here. I came in for some Organic Smart Chicken and there were several packages. Every single package was expired- by a week- so I told the cashier who didn't really seem to care. That's not even the worst part! My husband stopped by several hours later and it was all still there! As another reviewer said, the health department needs to be informed. You should not be able to get away with it. Ridley's my main question is why are you even in the grocery business? Where is your pride and passion for the food industry? Clearly your standards are incredibly low. Get your act together or better yet, do this community a favor and sell it to someone who...

I went to exchange propane tanks on the 4th of July. There were four employees standing around chatting with each other, no customers insight. They did not greet me. I patiently waited for them to finish chitchatting about nothing important. I greeted them by saying, “Excuse me.” I asked how exchanging propane tanks worked. One of them responded by saying, “We are out!” I asked, “There are no full tanks in those two locked cages out front?” He said, “We’re out!” Then, he ignored me while I tried to confirm what he was saying, because a coworker interrupted him and told him to stop the customer at the main door who was entering the store with a dog. From that point on, I was completely ignored. I was shocked!

I proceeded to go to two other establishments nearby. Both stores stated they were out, but that that “The market should have plenty. They just got a new shipment.” I explained how horrible the customer service was at The Market and how nobody seemed to know what was going on. One of the employees stated how that was pretty common with The Market.

I’ve been coming to this store/market for over 20 years. Please make the necessary adjustments so that your employees are helpful and treating customers...

Hi there! I live just around the corner, but I now find myself avoiding the store and opting to go the extra distance into heber due to the consistency with which I am spoken down to in regards to the newer self check out systems. Two different employees on three separate occasions now have meandered over during the checkout process, clearly waiting for a mistake or confusion. I understand it must be frustrating to have a self check out system that is not very user friendly and is difficult for your patrons to use. Sighing, hovering and reaching across me at the slightest mistake, and exclaiming "no one EVER reads" when I tried to enter my rewards number into the wrong screen, is pretty insane. I feel like I learn a new Ridley's self checkout trick or nuance to try my best to not screw up the next time I come in, or just go through the regular check stand (at which point, why do you even offer self checkout?) which doesn't necessarily make me feel like coming in at all. I work in the service industry and am patient and understanding but I must draw the line at blatant condescension. I don't deserve your impatience for a day full of helping people who don't get paid to understand your point of...