
Worst experience I've ever had with a business.
I booked with belle and the day of my hair appointment she told me she was running a little late, it turns into hours of waiting. I tried asking how long the wait no response, then after over 2 hours of waiting she texted me saying it's going to be another hour and I could come back the next day and get a free hairstyle, but I already paid almost two weeks in advance because she asked me too. I tried to ask a time and even said I might come back later no response, finally around 3:30 I just asked for a refund because I wasn't getting anywhere and didn't want the service if it was this hard to just get a time she didn't respond. Finley I figured I wasn't getting my money back so I laft a bad review on Bell's personal business site, she texted me 20 minutes using Profanity. After 2 days of not getting anywhere I contacted management they told me they couldn't help me because of there Independent system but said she would call me. I never got the call. I don't recommend this place because the system Literally let's there stylist get away with taking your money and not providing services and mangment is useless. I'm now going to have to go to the Bored Cosmology just to see if they can help me. Side not mangment told me she didn't get any response from me but the screen shots speak...
Read moreWILL NOT take my son here again. This was our 1st and last time. Scheduled my sons appt a month prior, which happened to be a day before school started, Intentionally. He got my son in at his scheduled time but was done in 15 minutes or less. He shaved my mixed sons hair completely off and had his line up in the front so chopped up it looked like an M almost right in the front in the middle. Mind you my son was set to start his 1st day of middle school the next day. A very critical time in life for a young man. I asked him were there alot of ppl there for haircuts and my son and husband said yes. So I set an appt. and paid $30 for a terrible haircut that the other kids waiting probably got for free or at a discount for back to school, idk but my son has never came back with his hair choppy looking. Damon tried to blame it on the way his hair grew but it wasn't. Damon also said he would rectify the situation but what could he do besides skin my sons head even further. And damn a refund cause that wasnt gonna solve my sons problem of walking into middle school with a jacked up haircut. If I could I...
Read moreOver and above the outstanding service I received with regard to my fade/shave, I was both thoroughly pleased and impressed with everything that came along with my patronage of this fine establishment. Ambiance-wise, a person couldn't ask for a more welcoming environment. It was indeed pleasurable to experience the harmony of their salon/shop setting. (Everyone from preschool on up; who happened to be there during the same specific time as my Mother and I, contributed to a most memorable occasion.) Though I won't delve off into how DePorris, Sr., exhibited his truly remarkable benevolent side, I will say that - in my opinion - all others pale in comparison; Hopkins' Haircare is in a league all of...
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