Happy Tooth Pediatric Dentistry — Local services in Millcreek

We didn't have a good experience here unfortunately. It seemed really nice through the videos etc. My son liked the play rooms, but they didn't do a good job at all and the vibe wasn't chill. My son needed his tooth pulled and originally this dentist and 2 other dentists from different practices didn't see any cavities. We chose Happy Tooth because they seemed like the best value and fun environment, not the case. Last minute before the procedure they told us there were 8 cavities! (also claiming that they missed them originally, apparently easy to miss if no other dentist saw them either) They seemed really rushed and annoyed so we went ahead and got them filled while my son was under anesthesia figuring it would be better than coming back and getting them later. Within a month one filling fell out, which if he hadn't been under anesthesia I might understand. They also, when asked, didn't allow me in the room during the operation while he was under, before or after anesthesia which made me really uncomfortable. My son had a gaping hole in the back of his mouth where the filling fell out and they said they couldn't get him in for 2 months to fill it. It wasn't until I got the insurance company involved that they offered a sooner date, but at that point I wasn't interested in trusting his work. I went somewhere else to get it filled, they had me in the room with him, gave him a drink he passed out and I sat in the room with him the whole time... I've read other reviews that say he seemed entitled and didn't connect well with their kids; I would agree with this as well. The x-ray tech was nice and the anesthesiologist, who was not in house, was nice too. Don't buy into the hype of the advertising. Stick with a classic and trusted style pediatric dentist who doesn't spend more time on their social media presence than improving their practice. Their moto "all feelings are welcome" is bs, not a safe space for feelings or great dental work... don't trust the last minute offers/ discounts either. Just go...

We’ve been coming here since they initially opened in 2020 when I was looking for a good pediatric dentist for one of my children who is on the spectrum. This past month my 4 year old came in for a cleaning and xrays. The dentist (Dr. Hanks) spotted a cavity that needed to be sadly filled. As a parent needing to do this for the first time, I was very nervous about it. I was extra nervous that there weren’t hardly any reviews on here about the filling experience for littles here. Dr Hanks had a good attitude about it and that we would give it a go. Said it was 50/50 chance we’d been successful at this age getting it filled the traditional way. Our tech Jorge really was so good and was a very important part of the process to be successful. I felt like I was watching a thriller…The hardest part was that fish they put in the mouth to keep everything in place and allow the dentist to be successful with the filling. I think it made my kid feel like part of his breathing was compromised and is a huge sensory load to expect for a child (we reminded him to breathe through his nose) We did laughing gas and a movie to distract which worked until the very end when they were trying to finalize placing and curing the filling. Ultimately they all managed to get through it and finish! Dr Hanks had a good way of talking with my son to help him understand what was happening and made sure we had lots of sugar free suckers for afterward while he was still numb in order to avoid biting and causing a sore. I was very pleased with how the experience ultimately went. My main frustration with this office is the hours. It’s a pediatric dentist and the hours are somewhat limited and generally school hours. There needs to be some after school availability to accommodate...

As a mother who cares deeply about holistic wellness and trauma-informed care, my experience with Happy Tooth was incredibly disappointing and disheartening.

Yes, the space is designed to be aesthetically fun for kids — but for parents seeking true dental health, I urge you to look beyond the surface.

Despite concerns with visible decay, they did not brush or clean my child’s teeth at the initial visit or the second…. Instead of offering support or exploring root causes, I was shamed and told my breastmilk was responsible for his decay — a narrative that has been widely debunked by current research. This kind of medical gaslighting is not only unhelpful — it is harmful and deeply distressing to already vulnerable parents doing their best.

To make matters worse: • They offered candy and soda while we waited — at a pediatric dental clinic. • Their branded toothpaste contains sugar — which completely undermines their credibility on even the most basic oral health education. • When questioned, there was little curiosity or openness — only dismissiveness.

I left feeling unseen, blamed, and unsupported — and sadly, I’ve learned I’m not alone in that experience. Parents: trust your gut. Dig deeper than the marketing. If you value root-cause care, respect, and integrity, this may not be the place for your child’s long-term wellness.

I share this not to discredit the years of experience the provider may have, but to give an honest account of how the care was received. One or two appointments are often enough to make a lasting impression — and this one did. I’ve since found dental care that feels more aligned with our values and offers respectful, informed, and empowering support for both...