Thoughtful Touch Massage — Local services in Millcreek

Maybe it was an off day, but I went here because of the other good reviews. I just walked in to see if anyone was available, and it was empty, so I signed up for an hour. She insisted I pay up front, which felt odd, but I paid and proceeded to the massage room. The message itself was just ok. Pretty repetitive and "cookie cutter." Some massage therapists really find problem areas and focus on them, others just go through the motions. This was the latter. The message tables are dreadful, though. In almost every massage I've had, they adjust the headrest to an ergonomic angle so that all the pressure isn't all on your forehead, which gets very uncomfortable very quickly. They also typically put a bolster under your ankles so that all the weight doesn't end up on pressure points. Not here... Finally, she would also answer the phone and door, leaving the room multiple times to set up other appointments and so forth right in the middle of the massage. I get that you have to do what you have to do, but she offered no apology and no time extension, which didn't feel very professional. 45 minutes into the massage, when she started working on my feet, she decided to suddenly require me to wear a mask. This was jarring since there was no mention of it before, and seemed strange to require only when she was literally at the farthest part of my body from my face... After all of that I decided I would still leave a modest tip to be polite despite the experience being poor. She seemed put off when I offered to tip with a credit card, and "generously" said she wouldn't charge me an extra fee for tipping with a card. I offered a 10% tip and she complained that I was not tipping her enough for her hard work and I should tip 20%. I was really quite taken aback at that, since I would typically tip 20% for a positive experience, so I told her to up it to 15... She took that to mean 15 dollars rather than percent, but I didn't have the energy to argue with her. Her assertiveness got her a 25% tip, but made for such an awkward finish to an already uncomfortable experience that I certainly...

I called Thoughtful Touch, yesterday morning, 8-26-23!

I spoke to Lan and made an appointment, she had me in 4 hours later, I had the Swedish massage $70 and 60 full minutes from head to toe which, I would rate Lan at 99.9 percent proficient, wow! She used hot oil, perfect pressure and found all the tight muscles, then hot towels let’s just say she is small but mighty! She’s definitely my new gal can’t wait at 67 for my next pain ;-) thank you Lan 😊👍 see you again soon! Her office is in a small plaza and last space on left, it’s clean with a relaxed vibe

3 months prior I tried Massage Envy, let’s just say I would rate them a 70% and found their masseuses, over those 3 months had little experience and id rate them from poor to ok, they seem to go through the motions but to very little relief on my behalf, with a contract it’s $70 without $125 after 3 months and going in for my 4 appointment I found it wasn’t even on the schedule which I booked 3 days before and I found my new new new girl changed her hours, and nobody called me, so they own me one massage and I cancelled the contract, which is...

Lan is an outstanding masseuse with an incredible touch! Her technique is truly exceptional—she skillfully addressed muscles in my back, neck, and even face that I didn’t even realize needed attention. Her ability to find and release tension was remarkable, leaving me feeling completely relaxed and rejuvenated. Lan's attention to detail and intuitive understanding of the body made for an amazing experience. Highly recommend her for anyone seeking a...