I needed a new battery put on my pickup, was dark and getting late, weather was not in our favor…misting rain throughout out ordeal….i was talking with the clerk on night shift..”JOE” telling him bout my issue, and getting his thoughts dealing with a diesel motor, clerk seemed genuinely concerned with my issue…and walked out, with a new battery in hand, pulled old battery from pickup, and installed new one, with all intentions of getting me on my way!!!! I was treated with utmost respect and courtesy by this young man!!! Its very seldom, you ever run across a young man like “Joe”!! If i was owner or manager of this place, id see this man gets his raises $$$ on a regular basis!!! It would be terrible to loose somebody of this caliber!! Donny...
Read moreMy daughter and I were in Mineral Wells for a doctor appointment for my grandson.... hundreds of miles from home when my car decided to throw a belt. We got it to the nearest auto parts store which happened to be O'Reilly's. When I explained what my car was doing I had several guys from the store checking it out before I could barely blink. Next thing I know, there are 2 guys FIXING my car for me! The people in this store are AMAZING and they really know their stuff!! 20 minutes later we were back on the road and I haven't had a problem since. I just can't say enough good about these guys, they TRULY care about their customers and went way above and beyond their duties. I would recommend this store to EVERYONE I know (or in the area) :)...
Read moreClerk, in this out of state store, was a little too eager to help. I was from out of state so maybe that was normal. Clerk did however know which vehicle I was in before I could say it's whole complicated name. They did not have the part I needed, but was going to order it for next day pickup! I was unable to wait there to buy Part the next day and ultimately ordered it myself but Mineral Wells' O'Reilly's Part was not as high priced as other stores, even in the same franchise! It just shows that prices can change depending on where you are. I definitely would ship there if I...
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