HOTWORX - Minneapolis, MN - Northeast - 24/7 Studio — Local services in Minneapolis

I love HotWorx the workouts, I’ve just had a bad experience with this location.

I signed up asking the gal if this was the closest location to me if I live in Saint Paul. I only knew about this location or the Woodbury one and told her that. We looked together and figured this was just as close to me as Woodbury was so I signed up here. Come to find out, there is a Saint Paul location and they neglected to tell me even after I discussed it was important for me to be close to the location I sign up for. When I heard of this and saw the Saint Paul location had a nicer freeweights sections as well, I asked to switch locations and cancel since theyre owned separately and I’d pay the fee. They told me they’d get the owner to get back to me. A week or two went by and I texted/called, didn’t hear anything. So I went back in and someone got the owner to call me, finally. I asked if I could cancel or switch locations and told her why, that “I felt kind of deceived because when I signed up I told them I’m in Saint Paul & wanted something close” and that Saint Paul said I might be able to cancel if I paid a fee. She told me I can’t, was rude, said the girl who signed me up has “never been nonethical” so implied I must be lying. Then said she’d report Saint Paul, which felt threatening in a sense. (Saint Paul location has been nothing but helpful and kind to me). So I am stuck paying extra for a membership I don’t want with this location. I understand signing a contract for 6 months, but not even being able to work with me to switch locations or express apologies was disappointing. The customer service truly had me reeling.

I would simply think twice before signing up here and consider...

Hotworx in Minneapolis is a fantastic fitness studio that I highly recommend. The facility is top-notch, and the staff, especially Dustin, are incredibly warm and professional. From the moment I walked in, I felt welcomed and supported. The workouts at Hotworx are intense but incredibly effective. The infrared heat technology adds an extra level of intensity and helps detoxify the body. The instructors are knowledgeable and motivating, ensuring that you get the most out of every session. Whether you're looking to burn calories, increase flexibility, or relieve stress, Hotworx is the place to go. It's a true gem in Minneapolis, and I can't...

I LOVE this HOTWORX studio! The staff is amazing! The studio is excellent! This is the most effective, life-changing workout. It helped me lose weight More efficiently then other programs . My skin looks better! Pain levels have gone down. My energy levels have gone up & I’ve got better shape through HOTWORX then doing traditional Workouts. This is seriously the best Choice to change...