Claire's — Local services in Minnetonka

Came to get my daughters ears pierced today, she was so excited! Waited 45 minutes in the store only for the cashier lady to be so rude. At 5:45pm she told me to come back another day as they close soon… they closed at 7pm, I had to pull up the store hours to prove to her. When my daughter picked her first set of earrings, she said “in my professional opinion I recommend she does something else” a little girl asking for glitter heart earrings and your professional opinion is to do something else? When my daughter started feeling afraid all she said was “you think she’ll make it through the 2nd piercing? Cause once I open it, you buy it” Walked away not getting anything done due to how terrible service was. Literally made this supposed to be fun...

Bang on experience for ear piercing. I brought my 5 year old daughter in on a busy Holiday shopping morning and the manager, Rachel was helping us. She was very good at explaining caring for ears and talked directly to my daughter which I appreciated. She was very firm on explaining care but very gentle in the ear piercing process. She pierced my daughter's ears perfectly even. We also took the recommendation for the more expensive earrings and their brand 3 week ear cleaner. We are in our 3rd week and no issues with the earrings. Rachel also did a good job up selling and we bought a couple of back up pairs of earrings and a couple of special prizes from my daughter. Thank you Rachel for taking time on a very busy morning to make my daughter's day...

Best. Piercing. Experience. Ever! I went into Claire's Ridgedale one week ago to get my ear lobes double pierced. Previously I have had three piercings, this was my fourth piercing and I was a bit nervous. The employee working made me feel so comfortable, so assured and so happy. She described the complete details of the process as a true professional and walked me through every step of the way. She measured my ears to ensure not only accuracy but ensure symmetry as well. She taught me the best practices for cleaning and recovery and I felt confident leaving Claires. One week later, I have no complaints, and I'm actually thinking of getting another piercing at Claire's. 10/10 would recommend to anyone. Thank you for such a...