Men's Wearhouse — Local services in Mishawaka

I wish I would have read the reviews before I came here. I came with my fiancé so he could get fitted and to pick out his suit. When it was time to pick up the suit we came to try it on and it did not fit and it was super baggy. My fiancé and his groomsmen picked fitted suits, we were not expecting skinny pants but we wear expecting exactly what the word "fitted" stands for. They were literally swimming in their suits and shirts. & they wanted to charge us more money because they had to adjust the suits. I personally wouldn't care about us paying more if we were the ones that gave them the measurements, but we didn't! An employee here took the measurements and now we have to pay for his mistake? Doesn't make sense to me. Doesn't sound like good customer service. When we came I myself was asking the gentleman that was helping us if the suits were going to look baggy like the ones they had to try on to get fitted and he told my fiancé and I that they were not gonna be baggy and they would be nicely fitted. The manager was helping us when we came to pick them up and she didn't even apologize for them not fitting and for having us re order the suits. She wasn't trying to work with us. She wasn't rude but she wasn't trying to be friendly either. She said " people when they hear fitted they think skinny fitted." Umm, I'm pretty sure when ANYONE thinks of fitted they think that it's going to fit and it's not going to be loose. I am honestly very dissapointed. I came here excited because I wanted the best and assumed I would have exactly what I wanted. I was very wrong. I just want to make it clear that fitted means "made or shaped to fill a space or to cover something closely or exactly." This definition of fitted wasn't what we got. I strongly do not...

Please share! My wife and I had such a terrible experience at this store we could not bring ourselves to return our tux to this location. At this store I was measured incorrectly for second time and I was returning to the store the day before Christmas to try on what they had order for me to wear. The tux size was wrong again and when the sales associate went to ask the assistant manger for help... I was met with the cruel words “absolutely not there is nothing I will do for him” and then assistant manger proceeded to look me up and down in front of my future wife and shamefully shake her head at me as if I were not human. Their intent to lose me as customer a day before Christmas and two days before my wedding. Their aggressive facial expressions and hurtful words were wholly unnecessary and, quite frankly, unproductive. Second, their lack of both interpersonal and intrapersonal intelligence reflects poorly on the Men's Wearhouse brand, I find it personally abhorrent that their poorly chosen response and ill-thought-out correspondence was a microaggression. As a Black man, I take these overt actions as a direct threat to my physical and psychological well-being and as an act of violence upon me. This threat cannot be taken lightly. To that end, I am submitting my formal complaint to company. Lastly, I think it’s worth telling all who...

We chose MW because much of our wedding party was coming from out of town so we wanted to make this the most convenient for all of the guys to get measured. My now-husband and all of his groomsmen/dad went it to get measured. When we picked up my husbands tux we were informed that the suit we picked did not have a matching grey vest so they just chose a grey (did not mach and looked bad). The shirt they put him in was way too small- why did he bother getting measured? We chose a new vest and had all of the groomsmen's vests reordered. 6 days later (2 days before the wedding) they tell us that all of our things are in. We go back to the store. The new shirt fits, but the new vest....no only does it NOT fit, it's not the replacement that we picked. We were informed that they can't get the vest we wanted in his size. We pick a 3rd vest for him, but keep the other vest for the groomsmen (most have picked up their stuff my now and it didn't look terrible). We go back the next day and the vest fits, but it only looks okay with rest of the suit. Oh well, let's see how it goes. On the morning of the wedding the guys get dressed, 2 of the groomsmen have the 'first reorder', one had the original vest, and my husband has the second reorder. We had to scrap the vests and go without. It was an all around terrible...