Easily my favorite store! I first heard about SV through a reel promoting their grand opening. After checking out their website I wasted no time making my way over to their shop as they were selling Alpha Lion pre workout for way cheaper than I had recently paid for the same product elsewhere.
Upon arrival I was blown away by the amount of quality products that they had in store. The staff was very friendly and quick to help me find the product I was looking for. After finding what I needed I made my way over to the cashier. In conversation I expressed my appreciation for their help in addition to what I considered to be a great deal. I was told that the great prices were here to stay in addition to being offered samples of other products which was also exciting. I also met Trent (the owner) that day and connected over many commonalities.
Fast forward to over a year later- SV has made me a life long loyal customer!
Reasons why are listed below:
The quality of customer service has consistently been top notch- employees now even feel like friends!
They’re generous- providing the best deals in their industry and often times offer samples of new or exclusive products.
Knowledgeable staff- always happy to give quality recommendations.
It’s clear this business is fueled off a passion for the industry and a heart to help others achieve their fitness and health goals. If I could give them 10 stars I would. Go check them out today to see what I’m...
Read moreThis was my first and last time shopping here. I ordered pre-workout on Presidents’ Day but received amino acids a week later. Mistakes happen, and I was willing to work with them to resolve it, but their customer service made it clear they don’t care about their customers.
I emailed the store and was sent a generic return label to ship the incorrect product back. Since I don’t have a printer, I reached out again asking if they could send me the correct pre-workout along with a return label. I never received a response.
I then called the store and spoke with an employee (I believe his name was Cameron). He seemed to know who I was and told me I would need to return the amino acids first to receive a refund. I expressed my frustration about being without my pre-workout and not having access to a printer. His response? I should go out of my way to a UPS or USPS store to print the label. He also refused to send the correct pre-workout with a return label, citing past issues with customers not returning products.
I even offered to have them charge my card for the amino acids while waiting for the return, but after checking with a manager, he told me no. When I asked if they would offer any compensation or discount for the inconvenience, he literally laughed at me over the phone.
I’ve never had such a poor experience with a supplement store. I will be taking my...
Read more10/10!!! I drove close to an hour and half to check out this supplement store and I got to say the store did not disappoint! I stopped in to get some flavored creatine that I been wanting to try by core nutritionals and I ended up getting two of them since they was running a crazy good deal on them and also got 2 vaso max pumps since they was on clearance and was super cheap! Svpplements hands down is the best supplement store I’ve been to. As a former GNC employee of 8 years with a passion for health and supplements, I was like a kid in a candy store! They was super stocked on everything and even had a second floor just for the pre workouts and aminos. Staff also was super friendly and helpful answering all of my questions I had and wasn’t pushy to try and sell me anything which was huge to me since I already know a lot about supplements. I enjoy looking and trying new products that I’ve never seen before and they had A LOT! The store itself also looked SUPER cool! If you’re in the area or even want to check out a new store to buy from I highly recommend checking Svpplements out! You won’t be disappointed! And to the owner of this store, congrats on making this amazing store come to life! I Can tell by how well stocked and organized and clean the store is that you care not only about the store but your customers. So Thank you and the staff there for the awesome...
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