Victoria's Secret & PINK — Local services in Mishawaka

This is going to be a lengthy, yet needed review!!

I lost 200 pounds, and I have loose skin (bra bulge, back, and under my arms). I went into VS, with the intention of just ‘trying on a size until I felt comfortable’. I was helped and traded off by 2 different girls, which was perfectly fine. Then Juno (such a sweet girl), guided me to Kristi. This woman is PHENOMENAL! When I tell you she did everything in her power to find me the perfect fit and something I would love and be comfortable in, she did it all. She took her time with me, never made me feel rushed, and brought me what she thought would fit my body, knowing all the things I was self conscious about, and the problems I was having with finding a bra. I have NEVER wore a front close bra for years until… today! I wouldn’t even look twice at them, because of how they used to be. Kristi brought me one, not knowing I didn’t like front clasp, but I was willing to try it. Wouldn’t you know.. a ‘perfect fit.’ Even when I felt it didn’t look good on me, but felt comfortable, she told me it was the best one I had tried on yet. I love the fact that she got down on a very personal level, and stood with me, and made me feel heard. I felt like Kristi really cared about me as not just a customer, but a person — a woman with self esteem issues, struggles of having body issues not only from having 2 babies, but loosing a huge amount of weight. She was the exact right fit for ME. I even cried standing in the mirror, because in 2019, that was me at 353 pounds, because I couldn’t fit in anything.. I hated myself and my body. But she got me to stand there, 200 pounds down now, to look at my body, and look at the way I looked in each bra, and asked me how does it feel?

KRISTI, you are such a kind, sweet hearted woman! You really made me feel amazing when I walked out of the store today with my husband. I have never walked out of a store as happy as I did today. VS needs more workers like you! I can’t thank you enough, and I’ll be asking for you personally when I come...

Every single staff member I talked to was rude & arrogant. When I was getting fitted, the staff memeber wasn’t measuring me properly and spent that time constricting me with the measuring tape rather than getting my size. She had written on my card that I was a 32D (I am not. I need a 36D.)

I thought that it wasn’t a big deal at the moment and got over it. Instead of bras, I looked for the panties I wanted since it was a sale. Another employee, high strung and pretentious, had spat store information for me before I could comprehend it. She smiled (which seemed more like a grimace), and walked away.

It wasn’t a big of a deal, either. I mean she was only doing her job, right? I needed a fitting room at this point. I asked another employee I hadn’t spoken to for a fitting room. She was straightforward enough, but the wait was 20 MINUTES because of the staff member struggling to manage all of the girls in the dressing room.

Beside that, the dressing room attendant had refused to give me a bigger size of a T-Shirt Bra & a front clasping bra(which I never received). The wait for that was another 15 minutes, and when told her the band was too small for me and in turn she replied, “Well just by looking at you I think you’re fine.” I know for a fact I know myself better than anyone.

I check out and by this point I’m devastated. I just want to get out but the line is endless. I wanted to use a PINK coupon for a free pair of panties for new members. The barcode wasn’t scanning properly, so I suggested the offer code at the bottom, and the cashier belittled me saying, “Yes, I see,” in a tone as if I’d pointed out the obvious.

I never want to go back. I felt ashamed as a teenager to go in and find the underwear I wanted. I didn’t even end up buying a bra because I was exhausted and destroyed by the staff.

I had an anxiety attack later as a result of my...

02/04/2024 3:15 PM I have gone about twice there to look at stuff to order online. Today was the first time I bought there and while I was looking at some clothes a white chubby girl that is organizing the clothes yells as me in a rude tone “MA’AM ALL THOSE ARE MEDIUM” To which I respond I am looking for a different size and she responded upset again “WHAT SIZE?!” I said “LARGE” and she told me to check the drawers. Immediately after me a white lady is looking at the top panties and the white chubby worker politely explained all nice to her the top ones were same sizes and helped her even look for the ones she was looking. I felt she was racist because my color skin is not white and she raised her tone like if it was loud when it was quiet. I am not exaggerating , even my boyfriend got upset how she yelled at me. On the other hand the cashiers were really nice and another floor girl offered me a bag to carry the stuff I...