CORNICE - Apple Authorized Service — Local services in Mission Viejo

I recently visited Cornice, an authorized Apple repair center, thinking I needed a battery replacement for my MacBook, as it wasn’t charging anymore. Jeff assisted me, and I was thoroughly impressed with his professionalism and honesty. He clearly explained the costs upfront—which I found to be very reasonable—but what really stood out was how he went the extra mile.

Instead of rushing into a battery replacement, he took the time to check my accessories as well. Turns out the issue wasn’t the battery at all—it was the power adapter! Thanks to Jeff’s thoroughness, my MacBook is now working perfectly again, and I didn’t have to spend unnecessarily on a new battery. Well, the battery does need service, but I can now run my MacBook again with just buying a new power adapter for the meantime.

Big kudos to Jeff for being helpful, transparent, and genuinely looking out for the customer. Highly...

I wish there was a 6 star rating because I would give it! If you have any Apple issues this should be the first place to contact. First step is to Contact Apple Support and schedule a time to bring your device into Cornice. I worked with Jeff there. Not only is he very knowledgeable about repairs but he is honest and walks you step by step on how to communicate with Apple Support to get the best service and the best repair possible. My graphics card was failing (black screen on laptop) and I had some old warranty issues that were past due. Not only did Apple send Cornice the parts, but Cornice installed them and my bill was 0$. Not saying this happens for everyone but WOW!. 6 stars and I highly recommend Cornice. Thanks again!...

By far better than Apple tech department and Apple shop , Jeff is extremely knowledgeable , professional and above all very honest and fair, I would not hesitate to recommend him to my friends who run into trouble with Their Apple computers. I had mine done at Cornice at Cabot road in Laguna Niguel. Very happy with service and price ....