Lovisa — Local services in Mission Viejo

Staff needs training on customer service. We were visiting in town for a basketball tournament and decided to go to the mall for a little bit. I walked in the store and the first thing the clerk says with a terrible attitude is we’re closing in 20 minutes and you can’t pay with cash because I already counted the drawer. I told her that it would’ve been nice to be greeted and asked if I needed help finding anything. 20 minutes means you are still open and I am permitted to shop. Lovisa missed out on a great customer and a great sale. I just...

So glad I found this store. Not only does this store have a huge selection of some beautiful jewelry but it also had one of the sweetest girls working there name Eloísa. She is amazing and Lovisa is lucky to have her. This place is a must with great prices and great...

I spontaneously went in today to give myself a little Christmas present and Ariana pierced my left ear cartilage and my right lobe double. She was informative and the actual piercing process didn't even hurt. Quick and easy. Definitely would...