What an amazing experience. My wife had been interested in getting another leather jacket so we went to the mall in Mission Viejo. Many stores has faux or polyurethane type jackets but not authentic leather. We stopped into Lucky Brand after visiting Macy's and Nordstrom and what amazing customer service. Terri and Aylissa were so nice and provided stellar customer service. My wife fell in love with the black cruiser style lambskin leather jacket and also tried the brown one in a similar but slightly different style. Terri got on a ladder and found my wife the correct size as it wasn't on the rack. What wonderful people at this store as we were so impressed with the kindness and caring assistance. Then Terri mentioned the sale they were having so we ended up buying the black and brown jackets and even recieved an additional 25% off. Their inventory is very nice and the store is meticulous. Terrific inventory, awesome positive ambiance and stellar sales consultants. Highly recommended and 5 stars š...
Ā Ā Ā Read moreI was long overdue for a nice pair of jeans. Not the $30 pair you get at a mid level store, but an actual nice pair of high quality denim jeans so I went to the best place I knew of, Lucky Brand! The store associate was able to help me find what style and fit was best for me and I found the perfect pair of jeans that fit just right. Expensive products but worth it for...
Ā Ā Ā Read moreI went there to exchange a jacket I got from another one of their stores and Gabriella helped me out. She was extremely nice and friendly and made the exchange easy. I would definitely shop...
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